Customer Ratings & Reviews

Always great in helping with issues and servicing when needed.

I know from previous purchases that the Best Buy insurance plan literally covers everything and love tat fact that I dont have to worry if anything goes wrong.

I know that if I need assistance it will be available. Gives me piece of mind also if I need tech support I will be able to get it immediately.

If you do not purchase Geek Squad, you are an idiot. The amount of assistance that the Agents can give you with your machines has no equal.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Very helpful and knowledgeable. Willing to walk you through step by step instructions and they make the process extremely easy to understand!

Haven't had to use it, thankfully. Would recommend on expensive purchases and/or purchases above 100. But, I can't tell you what to do so, either get it or don't. Your objects are in your hands.

Agents checked my device promptly and were professional with their communication and service.

I’m love and Warrantty on all my products from Best Buy have two o four year for change save money it like rental products you never loss you money

Geek Squad has been very helpful each time I have purchased this service

Peace of mind knowing that we purchased this service. If anything goes wrong with this computer, I know that we can always call the Geek Squad

I went to take them my iphone 6 because the screen stopped working. Turns out there was a software problem and needed to get a new phone.

I'm glad we purchased this feature. We will definitely be using it for maintenance and if we come across any issues. So far so good. I love it!

Good to have since my Chromebook is freezing up already.

I had this product and never got a chance to use it yet.

The package was way too good to not purchase for protection!

Geek Squad Protection is a must have for all your products!

Absolutely necessary to buy if you're buying electronics

works when I need it. Have never had a problem when needed.

Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.