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Customer reviews

Rating 4.6 out of 5 stars with 11901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 11,901 reviews
  • Rated 5 out of 5 stars

    Great help with technology.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having the geek squad service because I’m not a geek and often need help fixing things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GEAL SQUAD FIXED MY REPAIR ASAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming computer. Highly recommend i love that it’s touchscreen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the Geek Squad since purchasing my computer but from past experience they have been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service my computer. Call when finish .service was good.didn’t have to wait in that long line. Took me right away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty will be good to use if needed. Hopefully I do not have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection on all my devices because I have needed it in the past and it has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to use it, which speaks to Best Buys quality of products. Feels like a waste of money to buy this though...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have when making an electrical purchase since it covers so many things!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to all other protection plans from other service providers, best buy plans are very expensive. I request them to make it affordable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance it's great to have when it's with them. I like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it for a gaming laptop. You never know when electronics are gonna quit. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of transaction. Great customer service very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very helpful great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one year accidental protection it’s great my son would appreciate it very much to have it fix in case it broke down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hoping we never have to use this, but it is nice to know that the computer that my teenager carries around is completely covered. easy decision for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second computer to fail me in 2 months but they took control of the situation. Definitely worth the extra bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point at replacing your computer when it needs fixed. Awesome service and experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get protection every time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this a few times for accidental damage and support was great. Fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend getting it! You will never regret getting it but you might always regret not getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never had a bad experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is definitely a must on all purchases when possible. they have saved my behind on more then one occasion

    I would recommend this to a friend