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Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 11,902 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an issue with my computer and the replaced it without any problem. I had to get it on my new one too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to actually use my warranty but I know it will at least be painless since it's with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad plans are the very best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Best Buy Geek Squad plans. Won’t but my electronics anywhere else because others don’t compare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have with the manufacturer warranty as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgable and work to help you understand your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good plan just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant rate it bad because if we needed it, it was offered but we never used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to fix my laptop please cause I dropped it in it crack

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did what it was supposed to do. Welcomed protection

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GEEK SQUAD PROTECTION FOR THE WIN

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable services as well as understanding!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help when needed and was efficient and quick. I will definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always purchase geek squad with everything. have always been very helpful with service and advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought laptop for home schooling, work and surfing the net. Geek Squad protection was a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a smart idea to purchase if you're going to spend the money on computer equipment! Smart investment!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use it a bit, and aside for having to spend a long time at the store -- both waiting in line and then being helped -- it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service to have they always help out whenever i have problems and geter done right

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us. We appreciate the kind words! We're happy to be here and help you out with whatever you need. Please let us know if you have any questions we can answer for you!

  • Rated 5 out of 5 stars

    Geek Sqaud Excellent Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very appreciative of their outstanding customer service skills. Made sure my needs were met in a swift amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommendes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best attention always with GEEK SQUAD, i all the time buy an insurance with all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for a student since they can have accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this because you never know what older teens are doing or thinking. They could very easily spill something on a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love getting geek squad protection with all my electronics from best buy stores

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always add

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan. Potential to save money.

    I would recommend this to a friend