Customer Ratings & Reviews

Its a protection plan, what else would you expect?

Answered any & all questions i had. Made sure i felt confident in my purchase.

Extended warranty is a great option for I previously accident

Love Geek squad...so helpful! Had computer problems, went in and got it fixed. no problems.

I am very disappointed a true geek wears a plastic pocket protector. The geeks are true professionals in every respect if something needs to be done one of them jumps on it. I am hoping they are in full force this weekend I need a tune up as the microsoft software is not compatible with the Chrome app. nor does it print to the printer. Both Lap Top and Printer are Hewlett Packard and again I believe the problem is the microsoft software they put out unfinished software in hope that the customers will tell them how to correct the software. That's 5 stars for the Squad, 0 for Msoft. de

I have always liked having Geek Squad services. They've always been super helpful and I have never had an issue with them resolving an issue.

Not used yet, will be using to xfer info from my old laptop to my new one. i hear they are excellent.

I am so glad I bought this coverage. The other day there was an incident involving a cat and a glass of beer. I was hoping that letting my laptop dry for a few days would be enough, but it wasn't. I'll be heading to my local store shortly to get my new laptop repaired.

Always get the geek squad protection! Very dependable.

Very nice haven’t use it yet it’s a gift to myself

Long story short. I purchased an expensive gaming laptop that had is GPU go bad after 2 1/2 years and being that I had this coverage was able to get a full refund and was able to purchase an upgraded replacement. I had Geek squad determine the laptops GPU was indeed faulty and had a hassle-free refund within minutes. I was able to replce it that same day.

It’s a smart choice for those who aren’t really careful with their tech.

The geek squad service was really helpful with my broken computer and they got rid of the issue

They saved me money with all my electronics and computers. I have sent most of them to get checked or fixed.

Very good price to get what we needed. At our age, by the time this expires, Im not sure we will even be using a computer.

They have always been helpful when we call. If repairs are needed they are done in a timely fashion.

Great coverage always has been helpful to me every time.

The first time I got Geek protection I had a muscle spasm and spilled a little coffee on my end table...... and off onto my computer table. Dead and it was only 11 days old. Took it back and they gave me a new computer. The next time my hands were freezing after pulling a little bird out of the freezing bird bath. I picked up my computer and immediately dropped it on concrete on the corner. It crumbled. They sent it in and put a new skin on it. I wouldn’t own a computer without it. An accident is exactly what it is. A never could happen to you!!!!

Geek Squad is a great investment. I haven't needed to use them often, but the two times I did were good experiences.

How are you not going to purchase this protection plan?! With expensive purchases comes the potential for expensive accidents. Thankfully I can rest easy bringing my $3k laptop to coffee shops, class, social gatherings, and just about anywhere else knowing if the worst happens then I’m completely covered.