Customer Ratings & Reviews

I always put warranties on my merchandise I purchase. I learned from experience it pays to protect your items!

We have coverage on many items & geek squad is our go to experts

Within weeks of getting my new ($1000 + $300 for GS coverage) laptop, it began to shut down by itself. The first time I took it in, it didn't do it for the Geek Squad agent and he suggested maybe could need a BIOS update (on a brand-new computer!) The second time, it did it to the agent within minutes of turning on. It also got hot. He took it to send back for repairs in August. In early Oct, the online status updated to say to call Geek Squad. I called and the agent couldn't figure out why they wanted me to call and said the part (couldn't tell me which part) was in and I should have it in a week or two. Haven't seen or heard of it since and no one at Geek Squad on additional calls could figure out what the issue is, why the status said to call, or when I am going to get a working computer back. He said the "go to the store you turned it in to" and ask them! With 5,000 new COVID cases a day here, I shouldn't have to go stand in line at the store to get an answer and a working computer back! I've now been on hold for 30 minutes and counting and have yet to talk to a live person at the store.

This is great to have. I have a tendency to break computer screens.

Just what I needed for streaming and handling personal things!

Bought this for a new laptop, a little pricey. HP offers protection at a lower cost...

Fair price for two years of protection. Highly recommend having it.

good. I don't have 46 characters to add. So take what you get.

As always, love the geek squad Protection even if I never use it.

This is a must for all purchases that applyes for it get the job done

A great buy, in all honest a must when buying a new computer.

Very convenient and helpful for all your needs and resources and support

I bought the protection plan for my new net book. Nice coverage cheap.

It is a great plan for protection. Also, they can be used for multiple devices.

Purchased for my own peace of mind and am pleased with my decision

I havent had to use my warranty thankfully but this was a smart affordable option.

So far we have not had to use additional warranties or help.

very useful and would recommend to others if buying from bestbuy

Excellent program coverage. They always honor what is listed in agreement. Excellent customer service

I’m looking forwards to using this to my benefit. The product is said to help with most things that happen to your computer