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Customer reviews

Rating 4.6 out of 5 stars with 11836 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 448 Showing 8,941-8,960 of 11,836 reviews
  • Rated 5 out of 5 stars

    Geek squad installed my software quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great! They are quick and knowledgeable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Please buy !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection plan with every purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use the laptop heavily it is good to add insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to know I can count on Geek Squad for questions or problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to add protection plan on all my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice of me happy I made the choice to purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never buy a PC from Best Buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK The laptop died just after one year of purchase. Geek Squad took my laptop for a month, then returned it, having "replaced the motherboard". The battery, which was fine when I gave it to them, will not hold a charge; they wiped the SSD (for a motherboard replacement?), and Best Buy online support blew me off, saying to contact the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs were performed in timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure who took care of me but well appreciated thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service! Feel better about making such a large purchase knowing we are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was great helpful and Made everything easy to understand fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good accidental coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great idea to have this coverage. Service was great Andy knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always helpful

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my tech purchases with this service. Accidents happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price great quality and who doesn't require this product?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the warranty yet. Seems like a good plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must. Technician help is very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that having the geek Squad service is worth the extra cost,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought to protect my laptop. Good insurance for accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have on any electronics! Especially for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this with any purchase I get. You never know what might happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We signed up for the protection just in case we will need it in the future for a college student.

    I would recommend this to a friend