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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11951 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 514 Showing 10,261-10,280 of 11,951 reviews
  • Rated 4 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always get the geek squad, they help out when my laptop when bad

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad- Big Mistake- Wasted Money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid 3 years Greek squad protection for accidental damage. I visited three geek squad for at least 3 times and they were unable to do anything for me. They made me purchase more items which never fixed my problem. Later they asked me to leave my laptop for 4 to six weeks so they can take it to a third party to fix. Then they told me they will be unable to transfer my data and I have to do it on my own. My question is, why do you sell protection and support of you are unable to do it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    really nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice to have the peace of mind, we will see how things go when/if there is a big debacle though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great helpers on setting up my computer and wireless printer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I have geek squad for my gaming acer computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a child going off to college, this is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys. Enjoy working with them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad were really nice and answered all of my questions!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Helped trying to fix my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad I get to go to geek squad often. I'm glad for their help and services. It was just a waste to buy 3 years and only be able to use it for a little over a year. Now I need to repurchase a plan for an upcoming laptop. I wish the plan can just transfer over smh.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Potection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For tree years protection I think it very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item without any issue. Excellent service Team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several geek protection. They stand behind there word.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy to have that extra level of protection, although I wish they would have more options for the years you can purchase it. Preferably a monthly payment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully this will never be needed but if it is I have it just in case.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT WASTE YOUR MONEY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a freaking JOKE! DO NOT spend the money for these *orons. They won't work on the laptop and don't offer any support. You will waste your money. I am now out $3,000 for the laptop that won't work and the support cost that they will not return. HORRIBLE service. Best Buy is HORRIBLE

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Bought for Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Computer Peace of mind never having to worry about accidental damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are just awesome. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection plans are just awesome. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute Must Have!!! Great deal, great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very quick to answer any questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and very knowledgeable. They were quick to help.

    I would recommend this to a friend