Customer Ratings & Reviews

So nice to know its there if I need it. I have it ready in case.

Comforting knowing there is always a solution for any computer problem

I recently purchased a Chromebook for my son going away in college and opted to add the protection coverage. My son hasn’t had to use it yet, but have spoken to customer service about the coverage and is satisfied with the information that has been provt

They’re Great! The Greek Squad installed my virus protection on my laptop. It was very difficult and they took control of my computer and got the job done!

Haven't any issues with the item related to this purchase but have used my geek squad protection many times on other purchases. Always a good experience.

The quality of this laptop is great. I was skeptical at first when purchasing but after using it, I must admit that it is above my expectations!! Affordable and reliable!!

I had to hv my computer looked at and they were prompt getting it back to me.

I am a teacher and I purchased two chromebooks for use in my classroom. So I added this Geek Squad protection plan to my purchase since I teach second grade and I know how careless they can be around expensive equipment. I thought it was an affordable price in exchange for knowing my two chromebooks would be protected from accidents in my classroom.

Good protection plan, always keep and be worry free,

My spouse is very happy with her new gaming computer. The girl that helped me was very knowledgeable and made sure I was aware of sales and helped me chose the best computer at the best price. I was very pleased. She also explained the benefits of purchasing the extended warranty and hopefully I won't have to use it, but glad I have it in case I need it.

I bought this membership when I purchased my last laptop. I knew that this yearly membership would pay off since I planned on buying several appliances for my new house. This day came, appliances were purchased for my mom and my new house, we both saved on installation and my mom saved on haul away items. Worth every penny of this member

This plan has been outstanding. My son is hard on laptops and this plan has saved the expense of repair or replacement on several occasions. If the computer is beyond repair, which doesn't take much damage, the plan give you a credit of the full original purchase price to use for the purchase of a new one.

Love this option. Very convenient and it's right inside the store i already shop at. Well worth it and not that expensive!! Totally recommend and they set up my laptop for me after purchase to get me going...

If you want to save your devices from damage this is for you.

I had this Accidental Geek Squad Protection on my former computer, and there were two construction failures on it. Geek Squad stood by the protection both times, but the 2nd failure required a part that didn't come in for over a month. Best Buy stood by their warranty and replaced the computer. The service is somtimes slow.

We had made a purchase of a previous laptop and bought the protection for that computer. Best investment ever made. The laptops fan was defective. Geek squad sent it out and had it repaired for us in no time. Would definitely recommend the extra purchase

it is perfect every thing good except get in hot at the bottom i don not know only my laptop or all of them do i have to get refund ?

Manufactures usually only cover problems within the first year. In case anything goes wrong past that point, I always buy these for my high ticket electronics. Do yourself a favor and give yourself peace of mind for the future

Son went off to College as a digital media major. Bought him a highly recommended laptop (per Best Buy employee) did everything they (BB) promised us but died on our son the first year. Burned out fan not repairable. Replaced old laptop with a brand new one. Two years in with new laptop never regretted purchasing the extended Warranty. Thank god I rethought the purchase.

The protection plans that I have purchased on my 2 computers give me great peace of mind, that IF anything goes wrong, I will get help. I am a college student, and have one computer for school and one Chromebook for home use. I have plans on both. I feel very safe knowing I have help and basically insurance if something were to go wrong on either expensive (to me) devices.