Customer Ratings & Reviews

Having bought this with a replacement laptop for my daughter it was inexpensive insurance against catastrophe should a problem arise while she was getting used to the new equipment. I was impressed by the knowledge and help provided at the purchase of the new laptop by the Geek Squad tech’s and felt this would be really good as added protection should she need help with it during the learning curve.

Haven't had to use the protection for my son's new laptop, but if I had to, I know BestBuy and the Geek Squad would make it right. I've had the protection on several other items, and it has come in handy before. With my active son, it might come in handy so I added it to the new laptop!

Buying this 3 year accident protection plan is a game changer and it will protect my purchased electronic device

This is very much worth it, because it is likely that your machine will get broken by your niece and then you wont be out of pocket for a new one.

Geek sqad protection is amazing. Would totally recommend this to everyone who purchases this

Geek Squad has been a lifesaver a couple times already. Well worth the Money!

Good plan to have. Would recommend this to have for insurance.

This is a wonderful gift for grandkids. For their toys and Laptops. Luckly not needed. But last time they spilled on laptop this will over accidents great piece of mind of large dollar amount purchases!

Pretty great protection package, able to cover many issues

I went in to just get a laptop. They mentioned this service and I have used it many times already. Under this service, they also setup in your house. The gentlemen that came were friendly and informative.

Never had any issues with using 2-Year Accidental Geek Squad Protection. Have had the same coverage on other items and have used it successfully. Sometimes have to ask a few questions to get what you need, but most of the time very easy.

They didn’t want to replace the screen because of it being an older version. I had so many things on there and I’m not even sure anything was backed up. :(

It’s an awesome laptop for general use, the less apps you download the better off you will be.

Purchasing the 3-Year Accidental Geek Squad Protection plan give me an ease of mind just in case the computer malfunctions. It is also a great deal!

Very nice, if they do not get to fixed they give you the credit

love this they are so nice and very helpful and always available

Bought this for a 2in1 HP laptop I got for my fiancé. I feel these coverage plans are always worth it with expensive electronics, especially with a touchscreen like the one we got. Hopefully we don’t ever have to use it, and I’ll be just fine with that.

The geek squad at cascade store in Portland are helpful and excellent in providing service. One of these plans was able to replace a broken screen on brand new computer, this saved me over 350.00 and was invaluable!! I would recommend this to anyone who has kids, knows kids, or is a fumble bunny like me. Cheers and Thanks Cascade Station Geek Squad members for all your professional and organized efforts!!

Fist visit guy was nice and helpful. Seemed like he cared. 2nd visit they were behind, started helping me then helped 2 other people while I waited on him, keeping in mind I had an appointment. Store was closing, people didn’t seem helpful and felt very rushed. Didn’t feel like I spent my money well buying this service.

Haven’t used it so I’m not sure about it. I a cheapskate so the price is why I gave it 4 stars. Haha