Customer Ratings & Reviews

Haven't any issues with the item related to this purchase but have used my geek squad protection many times on other purchases. Always a good experience.

I thankfully haven't had to use the Geek Squad for my products as they have held up very well. However, I like the comfort of knowing I can bring my devices to the Geek squad.

It's a great help especially for someone like me who knows little about technology. A great help for when a laptop or other devices need a bit of technical help to work properly.

I purchased this 1-Year Accidental Geek Squad Protection for the chrome book that I purchased for my daughter during this COVID-19 Pandemic and the kids at home doing Virtual learning. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

Cant tell you enough how much you will need geek squad. Your kids will find a way to freeze your screen. Get the keys stuck.lets not forget a virus. Geek squad knows a solution for every laptop problem. I've had to use them on more than several occasions and solved the problem all the time.

I love the protection this team provides for any item I buy. They definitely guarantee repair of the items from what I see and they make sure you leave happy.

I have had to have my computer in to remove viruses. They were able remove them within a few days at the local store, without having to send it to the manufacturer. Enjoy having that safety net in case I run into a major issue during my busy times of the year.

If it works like it did the first time I will have no complaints.

There is nothing better than price of mind. Just buy the protection. It's cheaper than any possible repair and covers accidental damage which is a must have for kids tech.

Nice! Nice! Nice! Yes!yes!yes! The very best quality products ever.Our family love it.Terrific indeed! I reccomend this store(BEST BUY) NO.1.

I bought this with the purchase of my new lab top. I am glad to know that I can go to them if anything happens to my lab top. I think the price is well worth it. I am going to use it to replace my battery when it starts losing a charge since they will do that under the protraction.

I always love to have protection on my devices and this is a good deal

Honestly, this is the first time ever I can say that an extra warranty service plan was worth every penny! Thanks Geek squad for getting my my laptop baby back to working.

I haven't needed the Geek squad yet but I know from past experience that they know what they are doing and do it well and fast. I had an issue with a hard drive in the past. I thought my data was lost forever but they didn't give up and I got back my precious pictures. I'm so grateful.

They worked very quickly to replace my laptop charger.

The Geek Squad has a team of extremely knowledgeable staff who are also good with normal people who do not know all of the "tech language" of today. They talk with you to determine/assess your needs/problem and are then able to fix it! Also extremely "people friendly" in the process! A good experience overall!

Havent had to use this yet, thank god. But you definitely want to have this with any computer or electronic device. Took a laptop in that didnt have a protection plan and they wanted 200 just to run diagnostics on it. So i believe it will pay for itself the first time i use it.

I purchased this laptop but had to return it a month later because it would not turn on. However, Best Buy replaced it for me.

I was going to get total protection but you have to renew every year at the same price as this 4 yr plan granted it doesnt have a couple of things the total has but to get 4 yr protection for roughly $200 vs total protection after 4 years $800

Great value to have experts available to help should a problem arise!