Customer Ratings & Reviews

It truly depends on my purchase on whether I buy the service plan. Whatever it is though, Geek squad members are pretty good with their assistance.

We have boughten enough of the warranties from best buy to know that they are great.

I purchased this for my daughters dell laptop. I feel it's crucial to have this on not only this new laptop but on all purchased electronics, furniture, vehicles, tools, etc. I couldn't let my daughters laptop fall victim to a virus or an accident or something and her loose everything for school!!!

I bought the accidental geek squad protection because I feel that it is very important to buy a protection plan. Anytime that I purchase an electronic I like to feel secure and without any worry. They have the best protection and they are reliable.

My daughter's laptop was accidentally damaged. Since Geek Squad could not repair it, they refunded the original purchase price. That, in turn, allowed me to purchase another laptop for my daughter.

Great plan to have for your laptop. Didnt have to use it

Buying this 3 year accident protection plan is a game changer and it will protect my purchased electronic device

Bought Geek Squad protection for a new computer. Why wouldn’t I? Geek Squad stands behind their work and accepts that accidents (life) happen too, not just manufacturer issues after purchase. Have protected my Best Buy purchases for years with Geek Squad and don’t regret it.

Bought for my Sister, as she got her 1st computer and as I do not want to be answering a gizzioln questions, or have to go over and fix things that she might screw up, this is peace and assurance in a program. Just wish there were more Geeks so they could handle issues quicker. The staff are great, professional, and always precise and accurate in there communication.

This was a great thing to get. We had some trouble with charging the computer we purchased and with the protection plan we didn’t spend a penny on getting it fixed.

Best customer service I have had! I had issues with a laptop I purchased and with my warranty plan purchased they were able to get me a new laptop without any struggles! They listened and helped!

Good nice customer service very friendly and attentive

Amazing customer service! Yonas , you are amazing . Keep doing what you do!

Always go with Geek Squad protection. It's inexpensive peace of mind for a comprehensive warranty. If Geek Squad can't fix it then no one can.

Love how helpful Best tech team are so friendly and helpful aslo how they make sure how when leaving you are in complete understanding and happy with yours visit

This plan is so affordable. I have not had to use it , so that’s a plus.

Geek Squad saved my life when my laptop started acting funny and wouldn't turn on. I'm a college student and I NEED a laptop to do my work. They sent my laptop out the same day I dropped it off!

I showed up 45 minutes early and they offered to look at my laptop on the spot. It was an easy fix, but would of taken me way longer to do all the steps correctly. The guy was friendly and had a fine sense of humor, so refreshing! Laughter is awesome stress reliever.

Anything that comes in handy like the 3 year guilt free protection for massive purchases like the laptop was an amazing deal that delivered and even though i did not get to use it the return on it was guaranteed for my money back which makes it even better for accidental purchases.

It doesn't matter what i need help with, Geek Squad Protection does it. From getting my computer set up or repaired to helping with a home theater issue, they get it all done at little to no cost. The Protection plan pays for itself with your first use!