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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11840 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 11,840 reviews
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best you can do for your buy. They respond quickly. If the can fix it the will. If not the will do a store credit if the item is not available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Another Excellent Service!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Geek Squad for everything. They mounted my TV (without any wires or cables exposed (all in the wall) and connected it to all my devices. I also use them every 3 to 4 months to clean my computer and make sure that it runs to its full capacity. I don't know what I would do without the Geek Squad. I highly recommend this Protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek coverage is well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used geek squad before. Very easy to walk in and have problem addressed they send your product off free of cost and returned with no further problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the Geek Squad service. We've always used this service with some of the items we've purchased (tv/sound bar install, Arlo camera install and trouble-shooting, laptop trouble-shooting. Well worth the cost. Would always ensure we have Geek Squad protection for some of the more expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy an extended warranty. HAS HELPED SEVERAL TIMES.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped with my computer within minutes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im computer illiterate and I'm grateful for this service! They were able to help me in less than 5 minutes. Something that was giving me fits for an entire day!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really honestly good for the price. the peace of mind alone is worth knowing that my computer will get fixed if it has any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad 1-year Accidental Protection was the best investment I made. my backpack which was carrying my laptop got wet and it effected my laptop..i took it in for service and because the damage was beyond repair they gave me a gift card with the value of the laptop so I could purchase a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always go with Geek Squad protection. It's inexpensive peace of mind for a comprehensive warranty. If Geek Squad can't fix it then no one can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I have the coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a benefit to have. I recently had to utilize this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have you geek squad in the past and had great experiences. They are friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUAD protection is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase this plan and have a problem with the product, Geek Squad will make it right. I buy a lot of tech gear, I always purchase the warranty, it's been worth it 1000 times over when I had a problem late in the products life. It's worth the month.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi James. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this insurance for my past 3 laptops, and I have enjoyed the customer service and the quick response to get my laptop fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safe option if you are a clumsy person like me. I just got my computer and thankfully no accidents have happened. Though I know if something does I'll have this warranty to relay on just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use to use my protection plan yet, however, it seems to be very comprehensive which is always reassuring when you are trying to protect such an expensive product as a laptop. I will say that it is a bit pricey, so this will certainly jack up the price of your product purchase if you are buying the product and protection plan together. Overall though, it is well worth the buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and worth having. Especially on purchases over $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a must have. Never had any issues when needing something fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad service protection, it is well worth the cost. I have had several items that had to be repaired or replaced and it worked out. The service I have received has been done in a timely manner and to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service representative went above and beyond

    I would recommend this to a friend