Customer Ratings & Reviews

The protection plan is a must have. Never had any issues when needing something fixed.

This was a great thing to get. We had some trouble with charging the computer we purchased and with the protection plan we didn’t spend a penny on getting it fixed.

We had a small issue with the first item we bought. Just a lemon. Took it back and there was no hassle - they looked at it and replaced it.

Customer service representative went above and beyond

Whenever I make a purchase I always add geek squad to my plan as it makes me feel secure because they always solve my electronic issues.

Makes replacing amd coverage easier if something happens

Geek Squad protection plan is great. I bought it after having trouble with my computer at the suggestion of the Geek Squad employee. I think his name was Matthew. He got it for me and fixed what was wrong with my computer. It is a great deal as it applies to all my computers and my phone. I got great service.

Good laptop it work fine and easy to use and its good to watch my epidodes.

Thankful for this amazing service! It helped when my son thought his files / docs were lost and these guys were able to help navigate and recover what we were certain was long gone!

Love how helpful Best tech team are so friendly and helpful aslo how they make sure how when leaving you are in complete understanding and happy with yours visit

That plan is awesome Accidents happen And they'll replace her fix it that's great news

Always better to be safe with your gear. So happy I got this. My last mac brokedown and it had no protection so all the money was last had to buy a new one.

i am excited to have been able to purchase the geek squad protection as i broke my last item and didnt see the need. I am happy that i was offered the opportunity and was told all the support that i can obtain with my purchase.

Get the Geek Squad for any and all purchases!! Spend a little extra for more peace of mind!

Not need it yet.not use it yet.they should cover it.

I received amazing service when purchasing a laptop for work. The associate was both knowledgeable and helpful. 10 out of 10 would purchase again.

Geek Squard protection is worth every dime. I have never had any issues that they haven't resolved. The peeps in Roanoke are awesome to work with. #GoGeekSquad

After being able to take full advantage of the 3-year warranty on my previous computer, purchasing it for a new laptop just made good sense

One of the reasons we buy at Best Buy is because of Geek Squad protection. Understanding what it covers based on what you buy is very important. Laptops can be very expensive and accidents do happen, why not protect such a high value purchase. Just like buying a car or home, some type of insurance is important.

Geek squad is always helpful to have. They normally are very helpful with regards to changes that need to be made.