Customer Ratings & Reviews

love this they are so nice and very helpful and always available

Great quality i been having this computer for ove 1yr.

My son has a tendency of not taking of his things. I reviewed the extended warranty & I am delighted with the coverage.

Very nice, if they do not get to fixed they give you the credit

The return time for my laptop replacement for a broken screen was a bit far out at 3 weeks but I was glad I had it when I accidently dropped my new laptop.

The protection plan is a must have. Never had any issues when needing something fixed.

When BB was open they helped with my Dell lap top. However I have problems with chrome book and now have to wait til store reopens. Can’t get any one from store on phone for help AND can’t get geek squad person on phone for help. I’m not computer savy n need help taking parental control off chrome book

When they come out to the house they are so informative! I've trusted Geek squad for a lot of years now. It was unfortunate that I had to use Geek squad in Canada. Canadian Geek Squad are so nice and quick. I had to pay full price. The Canadians told me that most of their States customers get the US geek squad to cover the cost. Well I didn't get it covered and the US geek squad were rude.

Every time I think that I will not need Geek Squad protection something proves me wrong... It is pretty much a must for me...

Insurance can be costly especially in these trying times. My computer is working great, I like all of what geek squad offers. I just hope that it pays off in the future. Thank God I haven’t had to utilize this insurance so far.

I exchanged my laptop, after one month, because it overheated in sleep mode. Geek Squad was great to get me another at the store that day. They’ve installed my stuff and been there on the phone for me. Love them. Recommend them

Geek squad is the best. Makes me comfortable when my son carries his laptop back-and-forth from his apartment to college. If anything ever happens, no matter what it is with the accidental damage plan. They take care of it. Takes the worry off of having to buy a new one during the plan coverage

A must have with laptops as with kids at home, there is chance of spilling liquids or dropping the laptop, and accidental damage is covered by Geek Squad.

Geek sqad protection is amazing. Would totally recommend this to everyone who purchases this

I always add protection to my devices. It’s a nice piece of mind

Protecting an expensive investment is always key. Geek squad is pretty good at fixing issues though they take a long time and tend to send your item out than fix it in house. If they send it out your best bet is to buy a loaner pc and return it after lol cause man does it take awhile.

Excellent service, I had issue with my laptop and geek squad was able to resolve it in a timely manner

I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.

I am new to IOS MacBook. It was a small challenge but Apple and Best Buy make it so simple. The transition was easy and the geek squad amamzing.

Because of this insurance is the reason why I get most of my stuff from Best Buy this insurance is very excellent and no hassles with filing a claim because you take it straight into Best Buy any local Best Buy or any Best Buy you want to go to and they will take care of you