Customer Ratings & Reviews

Love my laptop. Color and weight is awesome. I have had this laptop before and ky new onejis much better and up to date. HP is great and pirce was affordable.

Amazing computer, works great after 4 months still feels brand new! I mostly use it to play video games but it’s also great to stream and watch videos

Just incase something happens. I got coverage to help me out

I am so happy to have the geek squad protection. I cant even tell you how many times I have used this. It is beyond worth it to have this you never know what tech issues you may run into that you will be assistance with.

Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

[Employee of bestbuy] Easy and fair service i will always suggest to get the waranty on anything.

The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

Love that we have this protection just in case!! I always love to have a backup plan and this is so helpful it gives me peace of mind!

We always get the protection plan--helps out with things.

I have been very satisfied with Geek Squad Protection! It was the best protection imaginable when my daughter's expensive laptop turned out to be a lemon and they fully replaced it! Will always purchase it for technical items and appliances!

I almost always buy the product protection even though I have the TPP from Geek Squad. You never know, especially with grandkids around when they might spill something or accidentally (hopefully never happens) they drop something on my laptop which is what is covered.

Great protection plan. We suggest purchasing coverage for your electronics, so you have peace of mind if anything happens to your item.

Hey, what's a purchase at Best Buy with out getting Geek Squad service plan. You cant go wrong when purchasing the plan. Their there for you. Trust me you'll have questions and accidents do happen

Purchased this to cover my laptop. I broke the one I had previously and used this protection it allowed me to purchase another one covering the cost of a the previous device. I had to cover the price difference of the new device. Very worth getting

Please but the warranty! Between lightning hitting my house and just stuff stopping working it’s well worth the extra money! Every time something happened Best Buy was good to me and replaced my items.

The word geek is in the title so everything about it is going to be amazing every single time a submit a claim it's handled promptly and efficiently worth every dollar.

I will always get this protection service on electronics I buy at Best Buy. After my new t.v. developed a line in the screen after only 6 months, the model I had was no longer made or available. Best Buy was great about helping me and making sure I got a comparable replacement.

They really knew what they were talking about and because I bought the 1 yr protection, when I took my computer to them to be inspected it was free.

Geek Squad has been a lifesaver a couple times already. Well worth the Money!

I went ahead and purchased the $140 for one year warranty. Hopefully if anything happens to my computer there isn't any fine print and they actually honor the warranty. Otherwise the $140 is extremely high, I think. On the other hand, hopefully I never have to use it. I'm going to mark "yes" for if I would recommend to a friend, which I am still on the fence about. It's a required field, so I have to pick one.