Customer Ratings & Reviews

Great customer service. Helped answer all of my questions on getting new computer setup.

Service was excellent. Representative was curtious and helpful.

For the low price paid for the laptop, protection coverage came as a no brainer. Giving Mom the peace of mind needed to utilize her new device without concerns of damages for 12 months was reasonably priced and worth securing.

The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

I purchased this geek squad on my sons previous laptop, it was by far the smartest purchase i have ever made. Geek squad was great to work with!

Very thankful to have extra coverage! Would recommend this to everyone!!!

Not usually a fan of buying store warranties but this is the exception. Had another book that got the screen broken. Found the part online but they were out of stock. Warranty was cheaper and don't have to deal with the hassle of fixing it myself.

I got the 2 year protection plan on my new laptop seeing that my old one broke. I have already had to use the plan and the process was very smooth.

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I actually had my tab button on my laptop break in half and I brought my laptop in and they put on a whole new keyboard. The geek squad team had my laptop back to me in two weeks which was pretty crazy fast with most of that time was shipping my laptop.

Great coverage for price. Glad I was able to purchase this for the computer.

Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!

Great for making sure your expensive device is taken care of if broken

Couldn't get my software up and running without the Geek Squad. Peace of mind is priceless, and in this busy season stuff happens.

My wife and I each have a computer and I don't know what we would do without the Geek Squad. I accidentally spilled tea on the entire computer and immediately made an appointment and they rectified the problem to my total satisfaction.

I havent really use an accidental geek squad protection, hope I never use it, but it is really difficult to talk to someone, I've spent 1 hour trying to someone to help me, so I hope I never get an accident 'cause they are pretty much difficult to talk.

Have had too many mishaps with laptops and hope this one isn't as use service as most. Geek squad has always been a good source for my husbands iphone.

Agents mounted tv and all devices, fixed computer, hooked up roku, troubleshooted connectivity problems over several trips. Will never be without

I get the extended warranty with every laptop I purchase. As my computer is on the move constantly, damage has occurred, making this has a smart purchase. If my computer needs repair, it gets done or I get a new computer.

The agent i dont remember his name he was the GM of the Logan, UT store though. he was so professional, knowledgable, patient, and made the process so smooth and easy.