Customer Ratings & Reviews

Excellent service, I had issue with my laptop and geek squad was able to resolve it in a timely manner

Pretty great protection package, able to cover many issues

Geek squad employees are very professional and knowledgeable about issues I was having with my computer.

I'm glad I got the warranty since I'm clumsy and a lot of drops and skills occur at home lol and with the warranty the laptop gets replaced for free as long as you can give it to them and they can't fix it, or they'll fix it for you

We'll I hope to never have to use their services, not only is the extended warranty well worth the price but the peace of mind and the good reputation of the geek squad make it a no brainer.

The agent in Best Buy was able to examine my new laptop and get it up and running smoothly again. Operating system is as good as new. This added coverage plan is a great way to product your investment.

Geek Squad protection is always a must with my purchases. Never know when something could happen. Service is always professional, prompt, and thorough. Highly recommend! And, the Total Tech Support is wonderful!

This is a benefit to have. I recently had to utilize this warranty.

Best buy is the best pact to shop. Helpful people, and a geek squad to help if you have issues with you purchase in setting things up. They will walk you right through the steps

This computer i bought is great. I had issues with it after accidently dropping it. They resolved my issue here in Duluth Minnesota USA and i have an awesome and amazing product as if nothing ever happened!!

I love the geek squad! They are always helpful and patient even when I ask a bunch of questions. Asking for the warranty is easy and they don't make you feel bad when something happens to any device. I will no longer buy things without getting their warranty.

Had a 9 month old HP that the fans cut out on and over heated. Grateful I have the Geek Squad warranty. They came through and replaced my Computer with a another of like kind of quality and price. They back you up if there is a problem in my experience.

Haven’t used it so I’m not sure about it. I a cheapskate so the price is why I gave it 4 stars. Haha

Purchased this 2-year plan as insurance in the hopes I do not need it, but with the comfort of knowing if something goes wrong, I have the Geek Squad behind me.

This is great for those people that need the added protection and those that don't because you never know. I had to use it even though I never needed it in the past. Damaged the screen by accident and had screen replacement within 5 days. Back to work.

A must have. With kids at home, you have the risk of spilling liquids or dropping the laptop. This covers accidental damage, so go for it.

I can call or text the agent for assistance. They are very knowledgeable & provide great customer service.

Add Protection blessings, feel at ease. Great protection for you and your family.

This is a for sure must when buying electronics, if anything happens to item they help get it fixed!

Glad I purchased this when I bought my laptop for work. Now if something happens and I need help, I can just use my protection!