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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11960 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 11,960 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan is a good purchase to cover and problem which could occur. Without it, the cost of repair or replacement could cost more than the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice bundle with a discounted price. Its nice to have a reliable policy that will help repair or troubleshoot because tech is pricey

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife love it she uses it everyday everywhere easy to hold and fold great keyboard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wish it had a touchscreen. No touchscreen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it had a touchscreen, but I didn't pay attention when I bought it, and unfortunately, the return period was too short. c

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Oops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure never had a chance to even download it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten many geek squad protection plans from Best Buy. They are always good and if I need, they just provide a new product. Its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek repaired screen super quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cracked screen was promptly and complimentary repaired, which exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental damage Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the 3 year accidental damage plan due to granddaughter using the Chromebook for school work and you never know what might happen to electronics. At least with the coverage, you have some help if an accident does happen and damages the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bro!!! Geek Squad is awesomeness! My TV stopped working on episode 6 of a 16 episode k-drama lol and they came and fixed everything. Crisis averted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful and there when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-Year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year protection plan was just what I was looking for. I wanted the ease of mind and worry-free plan to go with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection and Peace ofind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our grandsons computer that we bought fir him to use with virtual school. Wanted to make sure that he had a backup in case there was something that went wrong with his machine. Added peace of mind for us, him and the machine too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this in my previous laptop and it was a life saver. Turned in my laptop after a year and a half for blue screen issues and it couldn’t be fixed so I ended up getting an upgrade with their junk out process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't needed to use this yet! Happy i bought the extra protection, never know when you'll need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad i get protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very greatful i got the protection warrenty as well. You never know when accidents will happen. It covers malfunction hardware, spills, broken screens, drops and if it gets lost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thankfully a manager stepped in to make it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you ask questions because we were lied to by the salesperson. The manager did finally agree to replace the broken one but it took several phone calls and hours in the store to make it happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's very good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is legit. They'll take care of your electronics. I brought in a laptop and got an upgrade. I would suggest alwaying backing up your data.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it provides a variety of protection at a pretty decent value: especially IF I don't have to pay a deductible should anything happen. I don't think it covers loss/theft. and it doesn't cover animal urine ( interesting note in the T&C) I don't have pets but might be important for someone w dogs/cats/nervous hamsters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service if you get mainland support reps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like I received great customer service, attention and knowledge from the representative that assisted me. Don't call during off hours or you might get routed to a call center in the Phillipines. The state-side technicians are worth their weight in gold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There in case you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a laptop for a birthday gift and this was so worth it in case something were to happen to it.

    I would recommend this to a friend