Customer Ratings & Reviews

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! ESPECIALLY the accidental damage plans! It is a no brainer to pay a few extra dollars and protect your investment against defects, drops, spills and just plain old bad luck!

Always purchase Geek Squad service, I don't take chances on "just in case".

These guys are good at what they do I appreciate them for the work they put in to making me a satisfied customer!!

That plan is awesome Accidents happen And they'll replace her fix it that's great news

Really helps knowing if some accident happens and it breaks you are taken care of! Don’t have to go spend a lot of money on a new one

[Employee of bestbuy] I think this is for Geek Squad Protection. I'd that is correct, then u highly recommend it. It has proven very beneficial to me!

Great for making sure your expensive device is taken care of if broken

The Geek Squad confirmed the lemon status of a third laptop in 2 weeks. Immensely grateful that they didn't put me through hours and hours over weeks discussion before replacing the laptop under warranty.

Always good to know I have the Geek Squad Protection Plan just in case problems occur. It's worth paying the extra versus taking the chance of something happening and having to buy new versus it being fixed.

Black Tie warranty is the best thing Best Buy ever did I just wanted to shout out a Thank You to Geek Squad because without them this would not be possible keep up the good work ladies a gentleman . Thank you for your protection and service

I highly recommend geek squad protection for your products. They will replace it or try to fix it

My 11 year old grandson loves this computer. It is his first and he enjoys it. It does everything he needs it to do for school.

They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

Geek squad protection is a really good service. They only take a little while to repair your device and have it back to you in perfect condition.

Have always had excellent service when needed. Much easier tonuse geek squad then any other protection plan out there

Every time on go in to speak with someone at geek squad they are always very helpful and always now what to do. Great Service

Have been satisfied with the protection for many, many years. Most of the time i have things taken care of first call, I have had a couple of times over many years that it did not happen with first call but still love the program

On expensive purchases, I always supplement my manufacturer's warranty with a best buy one. They are great to have and hopefully be something you never need.

I have use this warranty several times with other products and it has never let me down. They always take good care of the service and will replace it if they cannot fix it. Used it with my old MacBook and they replaced it without hesitation

Daughters computer has been broken and fixed twice and we still have a year left on the warranty. This is a must for kids electronics.