Customer Ratings & Reviews

Haven’t had to use the Geek Squad and hopefully don’t have to, but at ease knowing they are there for us

Expensive protection needed for non technical types who don't have light touch with electronic equipment. Long term college protection planning. Doesn't cover software only hardware physical damage. Doesn't carry over to new computer even with two years left on the plan after older computer couldn't be repaired, sucks

I love having that piece of mine, that no matter what I can have. The geek squad on my side.

Best Investment ever! Spilled tea over my computer and they were able to refund the full amount the computer ( I actually bought it on sale and they refunded the full non-sale amount since it was no longer on sale) Can't recommend this enough!

The team are so nice and know so much, cleared up my issue after 15 minutes of being there

Perfect product for a computer that is going with my son to college. Dorm life can be crazy. Protection against the probable damage.

Amazing , if anything happened to my lap top I can bring it in best buy and the gear squad takes care of the issue

I always buy the 3 year accidental damage warranty. I've been buying computers for 3 teenagers, and let me tell you, accidents happen.

Geek squad is the best! As Seniors, my husband and I are not exactly tech savvy. Geek squad rules!

I went ahead and purchased the $140 for one year warranty. Hopefully if anything happens to my computer there isn't any fine print and they actually honor the warranty. Otherwise the $140 is extremely high, I think. On the other hand, hopefully I never have to use it. I'm going to mark "yes" for if I would recommend to a friend, which I am still on the fence about. It's a required field, so I have to pick one.

Great knowing I can stop by and get answers/ service on my devices with trusted personnel!

Lo eh usado en distintos aparatos y me resuelven pronto, la recomiendo

This has to be one of the best protection plans. Geeksquad always takes care of your device. Service is usually fast and professional. I still recommend that you check your product before you leave the store and make sure the service is done right. I highly recommend Geeksquad protection, accidents happens as life happens.

I will love to see how can cover my cámara is not working not more from not where so I will go today and see what they can do ☺️ because I need it for my online classes

When I purchase a product, I read the reviews to see how it holds up. If there are any problems indicated with the product, I buy the protection plan thru the Geek Squad. So far, I am been very lucky and have not had to use it, but it is there if I need to use it.

Gives you a little comfort. So that's worth it. Warranties are always pricey. But it that way where ever you go

I have not had to use my protection, but everything that is included I have no doubts I will have any troubles.

Best warranty product to buy for all of your products in your home from Best buy from the washing machine to the refrigerator to the computer to the microwave I'm very satisfied with the services that I received with the warranty

MY laptop was assessed promptly and I received a replacement without any hassle. Thank goodness for my geek squad protection. Protect your purchase it's worth it.

Geek squad did a data transfer. But forgot to put in my SIM card from my old phone into my new phone. So I had to make another trip back into the store.