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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 11,788 reviews
  • Rated 5 out of 5 stars

    It was so quick for them to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I will not have to use it but so glad to have it as every CS rep and tech at Best Buy make me feel good that they are more than qualified to help and fix my laptop if or when needed, or just walk me through over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my third time with purchasing Geek Squad. Each issue I have had on other products were addressed and resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad checked out problem on tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy any computer items or computer without purchasing the Geek squad. They are so helpful and knowledgeable about all of the questions I have when there seems to be a problem or I just need more information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for protecting equipment. Would purchase everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good warranty for protecting equipment. Would purchase everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proof of confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. There has been no need to utilize this product as of January 25th.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptops break - I need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box Laptop for a great deal so I took out the protection just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome protection. i got a 2 year so hopefully that works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad + warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will always be worth your buck in any product you want to keep safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Squad Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people are best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best friendly people to have helping you fast to help and answer questions you have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won't buy electronics without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny. Wouldn't purchase any electronic device without this protection. Geek Squad members rock.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy peasy

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have that protection just incase i need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Coverage for a computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to have for peace of mind, especially after our last computer died sooner than it should have. We haven't had to take advantage of the Geek Squad protection, because this computer is still working perfectly ... but we sleep better at night knowing we've got options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful protection plan, my computer died and i hadn't had my computer for quite a year. Called the geek squad they triuble shooted the problem and in 2 weeks it was up and running like new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always does a good job on my devices. My family members each have laptops or tablets from Best Buy, and Geek Squad protection for all of them. Free or cheap services, appointments can be a little booked out tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Need the help from the geeks squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal just in case! I don’t know technology at all so help is always need for me! Thank god for geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Costumer service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that help us was really helpful he explained everything that we needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is a great group of service minded individuals and they fixed my laptop in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Geek Squad Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 6 months I experienced issues with my lap top pc so I brought it in to the Geek Squad. They were able to repair the system free of charge. The repair time was not bad at all.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!