Customer Ratings & Reviews

good laptop warranty I have kids in house so the warranty gives me peace of mind

Absolutely love Geek Squad. Completely worth every penny. These guys know there stuff. Every electronici buy has Geek Squad protection.

This laptop is high quality, elegant, fancy y ligh.

Always looking out for my device. No reason not to purchase it

Glad it includes evergthing it does, will be helpful.

I havent needed to use this product yet but the peace of mind knowing that I have it is irreplaceable.

Ive i geek squad on my step daughter hp labtop and never had to use it.

The agents took care of all my needs from start to finish.

It's a great laptop and reliable brans and I love the touch screen!

Your Best Buy associate named Tommy, who sold me the projector, was great, helpful, kind and patient. He also sold me a great project. We love our projector and it's lumins are more than sufficient to project brightly and well.

Hopefully I never have to use the protection but got it just in case

I love having the Geek Squad help me when I need it. They are all so friendly.

I get these protection plans for pretty much everything over $100, due to I find it beneficial when I have had things go bad shortly after the manufacturer warrantee. And if it is deemed "broke" beyond repair, they'll give you your money back on a gift to purchase something else.

This is my first laptop purchase. I was happy with it, except the battery didn’t hold a charge very well, and somehow I lost my operating system (let someone borrow)and now waiting for it to be fixed. I am happy with my purchase. Just taking awhile for manufacturer to fix.

Outstanding customer service!! Service rep walked me easily through the computer malware issues. Resolved!!

Peace of mind when you think about it, you are not going to stress if something happens to your purchase.

I got this computer months ago, no major issues yet, so no need for me to call Geek Squad for customer service. I’m sure that if it ever happens, though, they’ll be there to help me out.

Representatives were very knowledgeable and helpful - walked me thru my options and were pleasant to work with

Everyone was very kind and gave me the best customer service possible for my devices!

This is a most have because I had 2 laptops since 2016 that kept causing problems and had spent a lot of money on repairs. I got fed up with laptops messing up every time so hopefully if my new laptop has issues it be within the extended warranty .