Customer Ratings & Reviews

I'm able to ask questions I have regarding issues with my laptop and geek squad is able to answer anytime of the day.

They fixed my broken laptop without any service fee or any sort of charge since I had the warranty!

In the past I have purchased the Best Buy protection plans and have always had great service when I needed it. No hassle no nonsense. I always find it to be a great value on all the products I purchase from Best Buy.

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

I always go for geek squad protection. It is a small price to pay for a great piece of mind.

Best warranty plan I've had. They live up to their name.

Affordable and great laptop. Long battery hold. light and sleek and have everything you need :)

Purchased it just in case and haven't used it yet.

The Agents replaced my laptop screen. The Laptop did need to be sent out for the replacement. They did this in a timely manner. Thank you for you Great Work.

Geek protection has been a great service for me. They for the most part have always answered my questions and given me direction into the issue with my laptop.

Did not by the plan on the last laptop and it broke at the hinge 32 past manufacturers warranty and HP denied any responsibility!! Went back to a Lenovo and bought the 3 year plan and so of course it will not have a problem, but once bittten!!

I really like having the Geek Squad Service as a back up in case of issues . They have always been really nice, knowledgeable & fix the issue.

I purchased a computer with the full protection plan from Office Depot, it broke after 2 weeks, they told me I would have to send it back to the manufacturer. When I purchased a computer at best buy, Geek Squad handled it. I will always buy from Best Buy.

I’m be bad to use this twice now ! Very good just wish it was for a longer period.

BEST PROTECTION PLAN FOR YOUR ELCTRONICS ON THE MARKET.

Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

Happy I bought it. I am accident prone and fear I will spill on it

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

They helped me change and fix my computer they are great

Love that BestBuy offers such great protection for all their products. They stand behind the items they sell at the store and make it simple for everyone to take care of their purchases.