Customer Ratings & Reviews

It works well. Easy to install. Easy to understand

These guys really know their stuff! Within 15 minutes, he isolated my tech issue, and advised me accordingly. Super happy!

Peace of mind knowing I can call, and get results over the phone, or in home service without the hassle.

Its nice to have that reassurance that even if something goes wrong, youll get your money back. only draw back is it wont make up for any money that you saved on an ongoing deal.

It has some good qualities to it that you wont be able to find at other places and very friendly.

The best service to buy but hoping you never have to use them!! Glad to know they are there if needes

The geek squad helped me fix a issue that i struggled with on my laptop.

Perfect for a young student. Touch screen is nice and easy to use.

Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

Always so helpful and great customer service! Highly recommended

They fixed my laptop. Replaced the broken screen. God Bless the Geek Squad. They are truly the best!!

John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

Fantastic service! They replaced my laptop with no problems.

Agents are always helpful and imformative. Worth the money just in case.

My Grandson an i spoke to a Geek Squad Member, Before purchasing his dell computer, he was very helpful. With our Q,A.

Probably a good thing a klutz like me purchased this. I rarely buy this type of insurance but I do drop things and I carry my lap top around everywhere and so "anything could happen" so I feel better knowing I can replace if there is an accident.

I usually get the geek protection because I have had electronics go bad and when I didn't buy, it has been a huge problem. This is piece of mind especially as a student.

Purchased the geek squad offer and well worth it!!!

Works for basic use not great for games…… Seems solid..