Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11957 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 11,957 reviews
  • Rated 5 out of 5 stars

    Geek Squad replaced my laptop quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop stopped working after 1 month. Took it in store and it was shipped off. Didn’t even take 2 weeks to get replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting this product, tgey help me with my pc and set everything up for me, they make everything so easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety and coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was helpful in decitions very knowledgeable and made it easy to choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geeks. Wouldn't buy an electronic anything without them. Not only do they repair, they advise. Great group

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store to shop at

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great location for shopping and I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage when it was needed, however, did not need on this last purchase. I would recommend the two year instead of one year on the chromebooks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to protect your purchase in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an issue with my computer and the replaced it without any problem. I had to get it on my new one too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my computer questions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the geek squad to help me and not treat me like I am an idiot. They are always helpful and kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They basically recommended a upgrade..not much on this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but bought it for another computer as well and GeekSquad is so helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't usually opt for protection plans

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it yet. But offers peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point at replacing your computer when it needs fixed. Awesome service and experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get it for a gaming laptop. You never know when electronics are gonna quit. Better safe than sorry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok sure

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for things that are expected to last more than a year such as washer and dryer. Otherwise I'd just purchase 1yr and add more time at the end of year before instance expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great emplyees

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the knowledge and support I got from The Geek Squad they are wonderful and they know what they are talking about thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barely used it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV’s and showed me how to work them. Didn’t use it at all after that though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service so far but feel safe knowing I have it wil renew it when needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob1

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgable and work to help you understand your product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is the Best!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon purchasing my Laptop, I also purchased the Geek Squad accidental protection here. It's always good to know that my device is protected incase an accident happens.

    I would recommend this to a friend