Customer Ratings & Reviews

I purchased this when I purchased my laptop thinking I was covered if I needed assistance with anything. Boy was I wrong. I purchased dual screens to connect to the laptop and kept getting a "no power" message. I took the dual monitors and the laptop in to get assistance just to make sure it wasn't the laptop which I JUST purchased from them and was told I had to pay $40.00 for them to help me. Long story short, I was told that what I paid for only covered things such as the laptop not working, damaged etc. and even then, if it had to be sent out, it could take weeks to get it back. The technician still tried to help but his attitude said he didn't want to. Then he suggested that I purchase a power block with at least 40 watts, I purchased a power block at 60 watts and still have no resolution. I'm considering cancelling, it's just not worth it if I can't get simple assistance.

Had to cancel and use geek squad total tech It covers every purchase

I just always love the geek squad never really to many bad reviews

I came to the store just to see the prices and ended up buying a Laptop for mi, I love my laptop

Every big item i buy at Best buy i always get the protection. It does come in handy when need it

Good customer service ease of use can submit at store

Very happy to have this piece of mind in the event that it is needed to be used on the product I bought

The peace of mind is worth the price. We buy the Geek Squad extended warranty on all our electronics.

So far so good.....................................

Exelent service no hasel no problem at no time!!!!!

I’d highly recommend getting this service for a large purchase. It’s worth every penny.

Haven’t had to use it, peace of mind and hopefully I won’t but had to buy as I absolutely love my lenova!

Got my computer there fixed twice . Very convenient to use when u need help fixing the problem

I am please with everything I got and it's working good

The accidental coverage makes life easy, with no worries about loosing money

I haven’t had to use this yet, but I felt it important to get.

I am so glad that all I have to do is call up the Geek Squad or get on the Chat and they fix what I broke

Highly recommended the best price in Las Vegas to all best buy customers this is your target. A+A+A+

Highly recommended the best price in Las Vegas to all best buy customers this is your target. A+A+A+

getting geek squad is totally worth it, if i have any issues they take care of it.