Customer Ratings & Reviews

I haven't had to use it so far. I am cautiously optimistic.

got this for my new laptop, gives a peace of mind in case something happens.

What can you say geek squad does great things they always fix my things when I need them or tell me what I need to do to replace parts or all of it so they’re useful

Answered all the questions that I needed answers to very informative. Thank you very much.

Works great and gives me the piece of mind that I needed for my expensive purchase.

So far I havent used the Geek Squad but the way I read it. It will cover alot of things for their Chromebooks

Peace of mind to Buying Geek Squad protection so you don't have to worry.

Delivered with care tv came in good condition and it came quick

I had an issue with a computer I just bought 6 months ago from Best Buy... they were great, made an appointment, they assessed it.... determined it was a hardware issue, shipped it back to the manufacturer... the manufacturer fixed the problem and had it back to Geek Squad in about a week. They tested the computer before I picked it up... When I got it home everything worked like a brand new computer, no more problems... Geek Squad rocks

This Protection Plan just makes sense for us to have. I love the new laptop computer and I need to keep it working. Since the computer is a laptop, it is constantly "on the move" around the house. I love my wife, however, she is accident prone (and she freely admits it!) and we have a bit of a rambunctious pooch, so accidents can happen. Therefore it made sense to get this Protection Plan with our new and constantly used laptop computer!

Every kid in school has to have one. This was an inexpensive option and gets the job done. Im sure we will be buying more since they break easily. But that's all of them. If you want an inexpensive but functional chromebook try this one.

This has proven a great value for a teenagers laptop. When said laptop met it's untimeline dath via falling, this protection policy allowed us to replace it. It was almost painless. The one thing I wish was better, was communication over the month that we waited on the repair that never happened.

Highly recommend especially if you buy your kids electronics. Claims are easy and it will help if needed.

Really easy to use. I play video game with no problem.great battery life

ALWAYS GET THE PROTECTION PLAN! WILL NEVER NOT BE WORTH THE MONEY

This is a must have if you're buying fragile electronics like a laptop that you take outside of the home. We have already had to use this plan a couple times and had our laptop repaired with ease. We have also purchased these plans for things like our childs kindle tablet which again was worth the investment.

Geek squad is always a yes for us. Love the customer service and the vast knowledge of the “geeks” that come out.

Never really used it for anything so, it’s probably good

I ordered an open Box EXCELLENT conditions option, however it came with multiple scratches, dent, and even the screen with a noticeable line across the screen. On top of delays receiving this laptop due to ups and poor customer service. I have previously purchased another excellent condition open box and it was like new / I’m pretty sure they grabbed a fair condition used laptop and sent this one. Best Buy is disappointing.

Adding geek squad support was easy. My experiences in the past for service have also been good.