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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11956 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 533 Showing 10,641-10,660 of 11,956 reviews
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really say to much about the protection yet. Hasn't had to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use it only once so far. They resolved my issue quickly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better than nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lasts times that I need to use this service, they always want to check the device, even if it's obvious that probably they need to replace the entire product, and this cause that we remain without the product for at least 4 weeks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those on the go. Break it, drown it, smash it... fixed, replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a computer that will be used by a college kid

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Listen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have up to a year prior to damage to decide if I want to purchase more Warranty and the whole renewing warranties no longer without telling people years after they purchased a warranty and went to renew it sucks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a good product to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good to purchase insurance for my laptop for protection purposes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps for college student on a budget of something happens can be fixed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thing to have. Accidents happen... to me all the time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    1 bad agent ruins the whole thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I attempted to chat with an agent about if my charger for my new laptop (less than 30 days old) was covered and got very snide responses to every question. I was first told it wasn't covered, then repeatedly told to contact the manufacturer, and given incorrect information on best buys return policy. Would be happy to provide screen shots of the conversation .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super plan that works super easy just go to the store and get ut fix

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps to have a place to go to have your electric stuff fixed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent support for the home computer user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Utilized the support several times and each time the problem was solved

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have protection program especially if you have kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but never used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never got to use my one year protection and now I regret it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great product work well I would recommend Dell to friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having a terrible experience with this computer

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta get geek squad on computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can’t buy a computer from Best Buy without this!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good deal so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it yet, but it looks like it would be a good deal. Should be able to go higher than 3 stars if it is good and i need to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use but most times there aren't any hassles using it

    I would recommend this to a friend