Customer Ratings & Reviews

I don’t normally buy extra protection but decided to get it on my new laptop. Good thing 8 months after I bought it everytime I unplugged the computer from the power supply the computer completely shut down. I brought it in and was told it could take two weeks or more to get back depending on what was wrong. To my surprise it was back in 4 days. They changed the battery and did some other repairs and so far I’ve had no more problems. Great service

I’ve never had issue when product had issue… they either replace or fix no problem

We always get the protection plan--helps out with things.

Súper good device, used to play and do work on my College!!

Haven’t had to use as yet, but glad to have this availability. Haven’t used very much as yet but, starting classes so expect to have questions & hopefully few, to no issues.

I got on my daughters laptop before she left for school. About a year or so after having the laptop her fan went bad, Was easy to make an appointment to have assessed, they had to send the laptop out for repair. They kept us informed of the status every step of the way. She had t had any issues since getting it back. Can’t imagine what it would have cost if I didn’t have the coverage!

They’re Great! The Greek Squad installed my virus protection on my laptop. It was very difficult and they took control of my computer and got the job done!

Allowed me to get replacement laptop when it died literally 1 month after manufacturer warranty expired.

Overall, Geek Squad protection does provide instant ease of mind. Though it isn't the best protection out there, it is quite convenient when purchasing items with Best Buy to add on their protection plan(s). The cost is usually fair/competitive and the coverage is fairly decent. So, if you aren't hard on your purchases, the everyday wear and tear protection this service provides are just enough.

I heard a lot of good things about this warranty, so I got a 4-year one for my laptop.

I like have this extra coverage from the Best Buy. They are very helpful.

Great plan to have for your laptop. Didnt have to use it

Just incase something happens. I got coverage to help me out

Good nice customer service very friendly and attentive

It is very important and also I definitely recommend each and everyone to have a protection plan

The quality of this laptop is great. I was skeptical at first when purchasing but after using it, I must admit that it is above my expectations!! Affordable and reliable!!

I have alit of gadgets and I have leaned over the years that one of the best thing to get when buying electronics is some kind of protection. I love geek squad protection from Best Buy. Very affordable and the squad is very helpful if you have a problem. Also the price is great to me. I purchase alit if high end electronics and I always protect a high value investment.

I prefer to keep my products protected and this is a good option.

RThe crew is very accommodating and friendly ready to assist you

The Geek Squad Protection is a great way to protect your computer!!!