Customer Ratings & Reviews

Always good to have Geek squad you never know when it may come in handy was bought for my niece’s computer incase since we have a little one running around

Cant tell you enough how much you will need geek squad. Your kids will find a way to freeze your screen. Get the keys stuck.lets not forget a virus. Geek squad knows a solution for every laptop problem. I've had to use them on more than several occasions and solved the problem all the time.

Great easy and worth it to get with every product you get better save than sorry.

I purchased this 1-Year Accidental Geek Squad Protection for the chrome book that I purchased for my daughter during this COVID-19 Pandemic and the kids at home doing Virtual learning. And I am so glad that I did. It gives me a each of mind just incase anything goes wrong with the chromebook.

Love my laptop. Color and weight is awesome. I have had this laptop before and ky new onejis much better and up to date. HP is great and pirce was affordable.

my hard drive crashed on my laptop that I purchased from a different retailer. They were very helpful on getting me the information and helped pull all of my files and pictures off of it. So I was grateful that they were able to do that. It was more than I expected over $100, but over all worth it. Lesson learned- make sure you back up with external hard drive.

Geek squad came to my house, delivered, mounted and hooked up the surround sound & cable & dvd player. After using it for a few days, we realized that the tv needed to be moved about 6 inches to the right. Geek Squad came out and did all the adjustments for us for free! Buy the service, you will be glad you did.

Geek Squad service has saved me again and again when it has come to my laptops. Most recently, they entirely reimbursed my 1.5 year old laptop, when it could not be fixed.

Geek squad always had my back. Only had to use them once in the 2 years but it was the easiest experience and they got me back working from home in less than 24 hours.

My kids slept on the screen with this coverage they took my computer in and shipped it off no cost to me and got it fixed and working like new

I haven't needed the Geek squad yet but I know from past experience that they know what they are doing and do it well and fast. I had an issue with a hard drive in the past. I thought my data was lost forever but they didn't give up and I got back my precious pictures. I'm so grateful.

Worth it for your tech purchases! I always get the protection, as it covers whatever you need. whenever you need within the dates!

I am very accident-prone, so when I bought my new laptop for school I really wanted to make sure it would be safe. I always recommend getting protection on big purchases.

I’ve only had to use this once, because a key was missing off a chrome book. They took it and shipped it off and replaced the whole keyboard and shipped it back to the store. I just had to go a few days without the Chrome book.

Couldn't get my software up and running without the Geek Squad. Peace of mind is priceless, and in this busy season stuff happens.

This has helped me when my other computer gave out so purchased it for this one again

Good to know I have this extended warranty. I couldn't get the extended warranty offered by Asus on the laptop I bought from Bestbuy. Asus excludes laptops sold by Bestbuy from it's extended warranty program; which can be the same length and approximately $200 less.

Always count them in. Great service. I get them on all my products.

I can't really speak to the actual fulfillment of the service, however I can say that the peace of mind that comes from having a protection plan (on something that I could not afford to buy a replacement for) is absolutely worth it's cost if the item is important. There's my rant.

Happy with the coverage/service in case we need it! Provides peace of mind.