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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11788 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 11,788 reviews
  • Rated 5 out of 5 stars

    Loves the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the laptop and couldn't be more pleased. He says his performance has greatly improved with the upgraded features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great plan for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service was great I dealt with a young lady I cannot remember her name I wish I could and her supervisor geek squad manager they did a great job they help me when I was very upset and was able to D escalate the situation I am thankful for them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have it just in case you never know when something can get damaged. If it does or doesn’t better to be prepared than to not get it something happens and your stuck with it. Have an blessed rest of the day in the Lord Jesus Christ name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT WORTH THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WORTH EVERY PENNEY! YOU SEE AND UNDERSTAND THE VALUE WHEN YOUR EQUIPMENT IS BROKEN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new device purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service excelent service answered and helped with all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 3 Year Laptop Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't needed the warranty yet (fortunately!) but it is a nice security backup for my often times clumsy self. Good insurance as getting a laptop worked on these days usually costs more than you would believe. Think costly car repairs on your BMW!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesavers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have your back when you run into accidental damaged. They always try to resolve your issue without playing 100 questions and the staff has great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helped by store worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I trust that if I have any problems In The future that that they will help me solve my computer problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy electronics and do not add this service but it was recommended by one of the agents so I got it....and little did I know a couple months before it expired I was going to need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This definitely came in handy!! Geek Squad helped me assess the damage of my device and send it out for repair. 0n 10/04/22, a young man, Nathan, provided EXCEPTIONAL customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my son an expensive and wanted to get his computer protected since it is for college and this plan seems well worth the money as it provides up to 1400 if his computer is broken and I paid 1900 so that is a great deal to have some of the cost replaced if I need it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Makes Life Easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome geek squad protection that confers greater ease of mind when dealing with potentially perishable electronics that might break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too easy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the idea of having computer functionality with little investment. Too easy to use; especially since I'm an android user anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nation wide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's there to say about The geek squad warranties other than fantastic bring whatever you've applied this warranty do a Best buy store and they'll either repair it or give you a new one even when you're on vacation in another state great warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowlwdgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mojoico was great! He explained in detail how we could fix our computer without it costing an arm and a leg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been there to help me whenever I called them They have been very thorough and explained the problem Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has always been our saving grace to our electronics which is why we buy all from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with my computer and geek squad was great

    I would recommend this to a friend