Customer Ratings & Reviews

I haven't had to use it on the computer I just purchased, but have had to use it in the past, and the help I received was AMAZING. I highly recommend getting the Geek Squad protection.

Very helpful and understanding and communication is great

Great insurance for any product which is sold for. Very easy to swap out product and definitely worth purchasing.

Geek squad is a great company with very knowledgeable employees! Would recommend!

What a wonderful deal . Purchased it for a friend who’s financially not in a good place . This was a wonderful price . The Represenative on line was outstanding. Kudos once again to Best Buy Staff

Love Geek Squad. I will buy anything I can through Best Buy as well as the extra protection. This protection not only covers defects in the hardware, but if I accidentally damage my item.

Having geek squad protection is essential for anything, especially for Mac's

Geek Squad is great! Haven't used them yet on this device, but from my experience, they are terrific!

Best warranty I have ever purchased. I dropped it off at my local best buy. They had it for a couple week. Then they told me they would be unable to fix it and to come get a gift card for the full purchase price.

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

I guess it was okay because I never used it I wasn't covering up to figure out how to use the slim tree from pad

I love my 3 year Geek Squad for all my devices. You never know when you may need it. We have 3 computers, cellphones, and other devices. I highly recommend this to anyone it can really will help anyone in the long run.

I have a Microsoft Surface Book and it has been nothing but issues. Thank goodness for these guys who have worked on it an average of once a month. It is finally being replaced next week so I hope I won't have to visit Geek Squad too much more but j am glad they are there.

Had to use this to repair a laptop, A must have for those unexpected errors or.... who know how that happened? Get this or beware. Don't be left out in the cold with a dead pc.

I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

After having my Chromebook for three weeks the screen was accidently cracked. I took it in for repair and they had it back in a little over a week. Nice job Geek Squad!

i got i dent in my laptop due to dropping accidentally and geek squad helped fix it. They even found an issue with hinge.

great service excelent service answered and helped with all my needs

These guys are always helpful. Make an appointment online and show up in the store when your time is ready. Sometimes they can fix things on the spot other times they have to mail it a way which can take a good week to get back