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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11736 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 11,736 reviews
  • Rated 5 out of 5 stars

    College computer needs to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Amy. Thanks for taking time to share this with us! We're privileged to be able to help both you and your daughter while she's away at college. You know where to find us!

  • Rated 4 out of 5 stars

    Protect your Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need protection so why not get it. Geek Squad protection was there for me before when one of my products needed to be fixed and it helped me out big time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cover definitely a no brainier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, easy to set up, actually quite surprised at how quite it was. Nice little extras, like the fingerprint id. Would recommend this laptop, great price for mid range laptop!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to have for high-ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully you never need to use it. But it's good to have. The downer is that you'll have to go without the device while it is being serviced. Most of the time the repairs are adequate. Getting an appointment for a GS visit at the store is a pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know when you need repairs, better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is always reliable and worth purchasing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am waiting on my computer fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to you're store and got a one year protection plan at the geek squad But the Reason why I did that I was having problems with my computer And needed a power cord So they told me it was going to be mail to me on September 2 and I haven't got it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressed with the Geek Squad at the store. The tech who took care of me is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix it please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this one covers all my computers and I have three one being an oldie but goody. Already used it plus ease of getting things repaired at reasonable price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool for my needs…. Z a z. Z z z z z z z z z z z z

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comprehensive protection plan is well worth the peace of mind it provides. While I honestly hope to never use it, I am certainly glad it is available and provides such excellent coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidentally protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy when the kids spilled pop all over my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is fire!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply perfecto to school's son... is practice and high quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved having this it's the only reason why I buy from Best buy because of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HUSBAND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUSBAND WILL LIKE IT IF ANYTHING HAPPENS WE ARE COVERED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used the Geek Squad in the past when I thought I didn't need it. Kids Broke the laptop screen while playing around. It's a good thing I had Geek Squad as a back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Chromebook Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I didn't need to use my geek squad protection I really appreciate the fact that it was available to me

    I would recommend this to a friend