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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11739 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 11,739 reviews
  • Rated 5 out of 5 stars

    Make sure you get this when buying a laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is very good with speed overall a great laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great to have when you buy a computer for your child. If anything happen you can always take it back to the store to see if it can be fix my someone from the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used them before. For the most part they are pretty good, but some of the people they send out to the house are rude and unfriendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a backup in case I run into issues with our new laptop… I did not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad covered both my new purchases.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad covered both my computer and laptop and I'm very satisfied with their service. Since my computer skills are ok but not excellent they were very patient in answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad cleans up my computer problems

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time we have a problem with our computer Geek Squad is there to hep. We take our computer in to Best Buy or in some cases they can help us here at home without taking it in. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek Squad is GREAT! I usually get some type of protection plan through them when I purchase a new item. Things are not built like they use to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right now I do not have no insurance for the compu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not right now have insurance for the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems to be a good deal to get with your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Best Buy warranty, their warranty is the best investment you can buy so you don’t spend unnecessary money in buying the same item if it breaks or no longer works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD 3 YR PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then from 2 years to 3 years I bought I love the attention n they're right there when I need them I'd buy the 100 year if they had one Great to have this I recommend this 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help my son excell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the geek squad just in case my teenager damage the Chromebook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance to use this yet but if something happens to my grandsons laptop I’m sure it will come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You should always have protection for your electronics especially laptops and computers. This was purchased for my daughter's laptop nice to have the backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it and hope I dont have to but very good to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that no matter what the issue i am protected. Good experience with geek squad when ever i need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, they answer your questions and you can continue on with your day. I spilled water on my laptop and brought it in without having to deal with to much paperwork or excuses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is priceless!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have professional computer geeks at the store to assist with purchase. They know all the bells and whistles to help you choose what is right for your needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and service haven’t need it yet but thankful I got it. Thanks BestBuy!

    I would recommend this to a friend