Customer Ratings & Reviews

This had been great coverage. Had 1 problem and the geek squad worked on it. Recommend getting total protection and that has been wonderful for other electronics in our household.

Great price and perfect for my 9 year old. Good battery and fast enough. No complaints.

Didn’t have to use because computer is still great but you never now when you a great coverage

I have saved so much money by spending just a little more on the protection plan. It is always worth it and the Geek Squad is great about making sure that everything is taken care of.

this is something that`s good to have wether you take it in or have them remotely fix or clean them but don`t buy a chrome book

they helped me with all my questions about my new computer

Good to have just in case something happens that falls just out of regular warranty coverage.

i love the geek squad always there for my needs and fixing my tech

Perfect for a young student. Touch screen is nice and easy to use.

I always purchase a Geek Squad Service Plan with all technology products. I love the excellent support always provided. They were very knowledgeable, professional and helpful.

You need protection so why not get it. Geek Squad protection was there for me before when one of my products needed to be fixed and it helped me out big time.

Excellent service when speaking with someone at the store of purchase, but not if speaking with someone from another country. They are not knowledgeable of the product and cannot understand you and you cannot understand them.

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

Only time ever used insurance from best buy is for a tv and printer. Both times the insurance paid for itself. I always keep it on my stuff now that more electronics are in these units.

Got the service when I bought my chrome book and could use the services for a total of three systems and called them with an old laptop that was not working right. They still worked on it and got it up and running. Wow what a deal.

The staff is very attentive to the needs of the customer and does all they can do to make sure the issue is resolved right the first time

Geek Squad is always ready to help. I'd recommend them

I have never had to use the Accidental Geek Squad Protection, but I purchased it just in case because, according to other reviews from others, you would be greatly pleased with it, ifyou ever had to use it.

Nice support they fixed my xbox controller right away

Leaves your mind at ease against damages and other potential issues.