Customer Ratings & Reviews

Spilled apple juice on my laptop and I got the battery and keyboard replaced with no extra charge. Repair time was only 2 weeks!

I believe that was a great choice for my new laptop

Have not had to use it yet,I just got it for Christmas

I purchase this for my son laptop just to be safe, because accidents can and will happen. Have not had the opportunity to used it yet. But it’s just good to know I do have a back up..

I purchased it for my wife. My wife enjoys how well it works. Would recommend purchasing.

JUNK The laptop died just after one year of purchase. Geek Squad took my laptop for a month, then returned it, having "replaced the motherboard". The battery, which was fine when I gave it to them, will not hold a charge; they wiped the SSD (for a motherboard replacement?), and Best Buy online support blew me off, saying to contact the manufacturer.

Always glad to be insured! Customer service is great and we've had no issues

A year for local support and accidental damage is nice

Yay protection 3 years is gudder Hope I don’t need it

First time using the G. Squad protection plan. Service was fast and issues taken care of without hassles. Highly recomended!

Great product!!!! I would highly recommend this product!

The squad you need if anything goes wrong . So much viruses out there . They are there to help. Excellent.

Love my device i been twlling pwoplw about it ao they can go purchase one

Geek Squad- this service offered by Best Buy to their customers is worth it. When accidents happen a great teammate helps to fix the problem.

Always buy the geeksquad protection. They're the best.

good guarantee for price recommended good service excellent

This is so great to have with little ones in the home!

So far i love the service,i was having an issue getting set up with all the package add ons but they helped me with ease, awesome customer service and very friendly

Haven't used the service with this product. Used perviously with a tablet. Got helps about five times during the two year plan. Fixed twice which covered the cost. Helped problem solve other issues

I used to get a cheaper laptop without extended warranty and have to replace it more often. Usually those models were not sturdy and were not equipping with standard features I need. The warranty though costly really gives you peace of mind.