Customer Ratings & Reviews

Work good got iit at a good price and buy again will tell everyone

The geek squad was very good and nice. Very good at explaining all of the features of the laptop

I couldn't believe my luck!! How helpful and amazing customer service. Had such a great experience and they fixed my laptop that I recommended them to all my friends and family.

Love, Love, Love the Geek Squad Accidental Protection. Could not recommend it enough. Very much worth the value for the accidental protection offered. Pays for itself!

Very convenient to travel and do so much work and on the go

Slam dunk. No reason not to get the protection to get issues taken care of in store.

Great. Came in handy a year later when my screen went black and had to bring in. Now today I get to swap it out because it was not able to be fixed

Greek Squad service in 2021 was awesome. You pay for what you want to protect and it wasn't a yearly plan.

Always recommend geek squad, i can not believe how many times i have reached out to them even foe the smallest of requests and they are always helpful.

I recommend almost always getting the Geek Squad protection. They are so much easier to work with than the actual warranty through the company you are buying through.

These are life savers. Truely. I had a computer right at the end of the warranty suffer a critical failure and they completely replaced it no quesitons asked.

I have never went wrong with buying computers from Best Buy with the Geek Squad replacement.

I love being able to take my device to Best Buy to have them fix it. Sure I could fix it myself but I don’t always have time. They will fix or replace the equipment quickly

Anytime I purchase electronics, it's a given that I also purchase the extended warranty as well. You just never know when your item may break or get damaged and it's a great feeling knowing that you are protected if that time comes.

Purchased for the new Dell and exactly what I needed. Been a year and haven't needed it yet, but grateful for just in case.

I wouldn't live without Geek Squad. I depend on them 24 hours 7 days a week. I know if something is wrong I don't panic because I know I have them.

Bought as a backup in case I run into issues with our new laptop… I did not.

This is my first Geek Squad protection purchase, and it's more practical than purchasing similar plans through the manufacturers by far. My family has bought Geek Squad protection for their laptops for years and swear by it.

The service was outstanding! I haven't had any issues yet with my laptop but they were very helpful with listing all the things they would be able to fix/support if need be.

The best squad. When I have a problem they fix it, and explains you the problem.