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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11948 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 11,948 reviews
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but good to know I have it just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought it as a protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was polite and helpful on my sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any problems with this setup it filters out unwanted things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to get this. They take really good care of their customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best in the business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is simply the best all around. Nothing like knowing I am protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Will come in handy if something happens to my son'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure I'll have to use this with my son. Will come in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get warranty on my products, I have never had a problem with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully will never have to use it. Little on the pricey side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT PRODUCT HAVE HAD FOR SEVERAL YEARS !!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT HAVE HAD FOR SEVERAL YEARS !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use this service last year and very pleased with the service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope I never have to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great insurance in case of spills or other damage to products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I haven't had to use it yet but you never know.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but you never know. Better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love geek squad and all that they help me with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help if you need it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has not let me down whenever I have needed to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment to have when unexpected as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What's not to love? Extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go along with laptop. Gotta have extra protection on laptops.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good piece of mind...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more can I say than this is a must when you have a kid who always manages to damage their electronics.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bought for Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not clear to me that this coverage was limited when it came to the MAC and that I really needed to by additional Apple coverage for the screen. I did luck out because Apple waived the fee and fixed my screen for free but I did have to purchase an extended warranty with them. I would recommend this coverage to a friend by do advise to get all of the coverage and useage details.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your feedback, HDMI. We should always make sure every customer leaves our store knowing all they need to know about their purchase. I apologize if some details may have been left out during that visit. It's good to hear that your Mac was able to be repaired and that you're back up and running!
      https://www-ssl.bestbuy.com/usw/termsconditions/anonymous will give you every detail of your plan, should you wish to reference that page in the future.

  • Rated 5 out of 5 stars

    Great store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good place with great buys. I will be coming here often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that buys a Laptop should definitely purchase the protection plan.

    I would recommend this to a friend