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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11947 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 504 Showing 10,061-10,080 of 11,947 reviews
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad saved me!!! Thank you so very much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great to work with. They're currently fixing my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always provides easy breezy customer service and satisfaction.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I have not used it yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used the Geek Squad yet. Not yet. I am sure it will be fine when I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my prodcuts are covered for an additional 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the geek squad do your protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior investment for any product. Great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad here in Logan has always been so awesome to work with!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think everyone who purchase new electronics from Best Buy should purchased Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essential Protection for your investment! Better to be covered!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I purchased a service not equipment accident protection. I discovered the difference when I needed service. Next time I will make sure what I buy. Geek Squad service is good but I would not but accident protection on a computer costing what this one did. The protection plan was almost the same amount I paid for the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase these they've saved me many times in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used this yet but based on the info I would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer and Lab Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service in the store and on my Greek guys and girls

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in case contingency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will be used when the time comes. Right now, no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it’s suppose to cover the little extra money is worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this laptop for business and personal use, especially speed, storage and lighted keyboard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like not having to worry about who can help service the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service was more valuable then the computer I bought it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite expensive for the value for two years. Still using it for the protection

    I would recommend this to a friend