Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11947 reviews
(11,947 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Always Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since the item I purchased was open boxed, this was a great addition.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is a must especially for all your electronics they work fast
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Not worth the paper it's written on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second item that I've paid over $200 for a 3 year warranty purchased from Best Buy. The first was a TV, they kept it 40 days, returned it saying it was fixed. 2 weeks later I threw it in the dumpster. Now I have a laptop that they say will be 30 - 60 days. I took this to an independent repair shop. The motherboard is fried. Called Best Buy again, still getting the 30+ day run around. This is a laptop I use daily for business. DO NOT pay for the warranty, it's crap. I purchased my daughter's laptop from Office Depot. She broke the screen. Took it in and they said, yep, the screen is busted go get another on. I'll never purchase anything from Best Buy again.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. While you’ve indicated that you will no longer shop with us, I hope that someday you give us the opportunity to better service.
Rated 4 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad service is appreciated but takes long time to reach
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for peace of mind as I am prone to accidents
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the protection plan because it covers just about anything.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So grateful to have this protection! I hope I never have to use it!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
DO NOT WASTE YOUR MONEY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is a freaking JOKE! DO NOT spend the money for these *orons. They won't work on the laptop and don't offer any support. You will waste your money. I am now out $3,000 for the laptop that won't work and the support cost that they will not return. HORRIBLE service. Best Buy is HORRIBLE
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Great plan for a collage student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This warranty is a must when you buy a laptop for a college student
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item will protect my purchase so it will be a good item in the future
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
It's okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't do anything for me, Because they didn't have to do anything for me,
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection is always key
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully I won’t have to use it, but at least I have it if I do.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to get my laptop up and running the guys to care of my needs
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this protection for the Google chromebook well worth it
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buying the extra protection is always a must have on larger purchases.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, good piece of equipment, well made, would buy another
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good, good piece of equipment, well made, would buy another
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ok for never using it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have never had to use it but others have told me it comes in handy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've several items with Geek Protection and love the Best Buy service.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have geek squad insurance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is good to know that I have protection for up to a full year.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


