Customer Ratings & Reviews

I have repetitively used this over the years. It has been a life saver.

Yes you do pay for this service, but is a great relief knowing if anything goes wrong you are protected !!

This is a great deal and worth the money. Would buy this again.

Bought this but didn’t use it. You probably don’t need it with a new computer.

Protection plan agreement is good to have. Helpful tios

Great protection that I would highly recommend to others

I think this is a great addition to the laptop for college students. However, it only covers accidents. Not if the operating system downloads a bad patch and gets corrupted. The salespeople do not mention this when they sell you this warranty.

Basically keep for any purchase item break down or malfunction

Purchasing this item was an excellent choice for the new laptop.

You never know when you will need an expert to fix something!

This protection plan is very helpful and a must have. Helps when you least expect

The people are so kind and go above and beyond to help you.

Geek Squad is always there for you.Couldn't live without them.

Nice to have in the event of accidents and needed to protect investment. Easy to use in the event needed

I hope I never have to use my product protection plan. However, it’s nice to know it’s there if I need it,

Don't get this protect plan if you believe you are going to get your money's worth, which you aren't. I had my laptop for about 8 months when it fell off my bed one night while I was studying late and night and it left a tiny crack and blob of yellow ink in the top left corner. I didn't think it was bad, but I brought it in to the Geek Squad just in case to have it fixed and repaired. They shipped it out, had the screen ordered, and would ship it back to my house. This was supposed to take 2 weeks. A month later, they call me and tell me they aren't going to get a new screen for my laptop because its on back order with no restock date. So they say they will refund me for my original purchase price of the computer. They do that, but then I have no more protection plan. I only used 8 months of the 3 year protection plan and they wouldn't give me anything back for the 2 years and 4 months I still had. That was $259 for 3 years and I get none of that back. And best of all, the laptop I got 8 months ago was on sale, so if I wanted to get the same computer with the refunded money, it would have been a $150 up-charge, with no protection plan! I would have had to pay another $259 for another 3 years!! I am doing just fine now with my non-protected up-charged laptop. Just don't get this plan if you think they will fix or protect your laptop, because they won't.

Haven’t had to use it yet, but in past it’s a good deal for some products

good service will fix any thing or replace your product

Much needed product. Easy of mind protection. No assembly required.

2 years protections plan are always worth every penny...