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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11993 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 11,993 reviews
  • Rated 5 out of 5 stars

    Awsome services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeck squad is a must have when you have such expensive products that you never know when somthing might spill orthey might fall off the couch. Trust me i know. LoL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice to know its there if I need it. I have it ready in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always helpful to have. They normally are very helpful with regards to changes that need to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my son an expensive and wanted to get his computer protected since it is for college and this plan seems well worth the money as it provides up to 1400 if his computer is broken and I paid 1900 so that is a great deal to have some of the cost replaced if I need it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget the accidental damage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the accidental warranty when it comes to something that is over 500 dollars. Best Buy has replaced many things I have spilled on and various tablets I have broken over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I needed the Geek squad I was satisfied with the service I was given and my issues were resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had every question I have asked answered promptly and professionally. When my new dog chewed a part of my cord that I wasn't able to get in your store the agent I spoke to told me exactly where to get it and what to ask for. Well worth the money in my opinion!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a no brainer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This absolutely saved me on my last computer. Almost two years later I dropped a dishwasher on my laptop (Don't ask). It was out of stock and so I got a gift card for the value to replace it and upgraded to the newer version of the laptop. I will always get this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rather have it and not need it than….

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it but I love the peace of mind of knowing it’s there. I’d recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have the reassurance that geek squad has your back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has a tendency of not taking of his things. I reviewed the extended warranty & I am delighted with the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 Year Accidental Damage Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3 year accidental damage warranty is always a good idea. One of our laptops was accidentally destroyed when a drink was knocked into it. It was replaced at no cost with no questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best alternative is to buy the warranty and protect the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box Surface Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open-Box Surface Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to complement a open-box Surface Laptop. Have not had to use this yet, but in the past Best Buy support has swapped out prior laptops after multiple attempts to repair at their original value. So I expect the service to match my prior experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven't had to contact the geek squad yet. I have used the geek squad in the past and they were always proficient and communicated so I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protección

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protección garantizada en cualquier momento o circunstancia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop. Color and weight is awesome. I have had this laptop before and ky new onejis much better and up to date. HP is great and pirce was affordable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like have this extra coverage from the Best Buy. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamers are hard on computers. The Geek Squad had managed to salvage several accidents for us. Brought the three-year protection for the hardcore gamer in the family.

    I would recommend this to a friend