Customer Ratings & Reviews

The service is good and go well if you buy a laptop.

Its always good to get one ,you don't have to worry about replacement, they will make sure you get your product with no problem its fast with no problem, there on point ,I get one with everything i buy

1 year accidental or multiple year accidental protection is a most for smaller appliances like headphones, chargers, etc. I unfortunately ruined some good skullcandy headphones accidentally and got it covered within that first year.

Yes, my Chromebook has broke. I took it in and the help service was wonderful. They fixed my equipment and return it to me.

3 years Geek Squad Protection plan is so worth it! It's the only way to go when buying tech products and applications. This is what keeps us coming back to Best Buy!!!

Always add geek squad to my purchases. Hacr only had to use a couple times but always honored with zero issues

It was super easy to fix my computer situation at first they tried to save my actual computer but once they realized that wasn't an option I relatively easy was able to just repurchase the same naked model I owned for it was in stock

All I have not had to use this service yet, the peace of mind it provides me made it well worth the extra cost.

[Employee of bestbuy] Its nice to have that protection just incase i need it

Ahhhhh geek squad is my good too! I love this added protection and Best Buy’s service is unmatched when it comes to customer service. I will say sometimes repairs take a little bit but at least I know it’s covered.

The agents has helped repair my laptops in the past. It’s very easy to schedule an appointment and everyone’s been very helpful.

I like having this on my computer as this ensures protection on it so I can hopefully prevent what happened to my previous laptop.

I have previously used this service and it is one of the best ones out there. Anytime you have a problem you can either go to a store or online and get replacement very easily. With kids it's an absolute must.

i have not had to use it thus far although I am wondering if I should renew as it expires next month, I find often as these programs expire the issues occur

This was an easy decision thanks to (Ash) the associate who educated me on it. So many benefits that come along with coverage so I would highly recommend to any Best Buy regulars or bug tech buyers.

You can always count on the Geek Squad to make things right! They have found a way to fix everything we have ever brought in!

Very reliable service and a great affordable price . Will definitely use this service again

Have not used this. However, a few years back I spilt an entire cup of coffee on my new dell computer. Split the usb plug-ins I bought this protection in case I did something dumb again. Lol

This laptop is very easy for setup. I love this laptop. I use it for my DJ business

This protection is worth the money and the geek squad are always willing to help problem shoot or offer advice on helping to solve a problem and fully find some sort of solution. I recommend purchasing it to protect your product