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Customer reviews

Rating 4.6 out of 5 stars with 11856 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 11,856 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. They are super helpful everytime i have needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oppps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you work with three fingers, four hands seven eyes, this is the thing to get for clumsy people Izzy people, silly people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will come in handy if anything happens to the laptop especially since it’s for a 13 year old and things happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They saved me from destroying my brand new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great folks and fast professional service. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For once, Honest techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These techs at Clearwater were wonderful to work with. Highly recommend. They were honest from the minute I walked up to them. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    1yr Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 1yr Protection in case if anything happened to my com, but so far all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protecting my investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased plan for computer and have not used it yet but I must say that I feel safer just having it after what happened to the last computer we purchased. Have been very happy with Geek Squad protection in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service laptop broke was approved for a new one. Went to the store, purchased a new one with no issues.- Nicole Palin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a warranty with all of my computers and electronics and the Geek Squad always provide excellent service. I have no doubt or concern about dropping my equipment off to them for service. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you for this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. This goes for my tablet; Wacom one. They don’t ask questions unless needed. they’re just helpful and wish for you to be not annoyed which is all I can genuinely ask for. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really clumsy so this def comes in handy and I feel safer with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always there to answer any questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always there to answer any questions you have and can get you back up and running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used it, but seems thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it, but it’s great to know that we will have additional warranty should something happen to our laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty always!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have warranty You think you might not need it but trust me you do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is nice, easy to use, easy to work , I personally prefer it more than the other laptops, Hp is a good company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing, I brought in my laptop for a "tune up" and the team cleaned it up and updated programs as needed. Brought in the laptop again after 1 year to have Office 2019 and Webroot, again the team did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must with kids!! Having my kids doing school from home means they are all over with their devices. As they transition back to school I want his device covered for anything that can happen here or there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Knowledge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned about some new features on my laptop, and the staff were able to walk me through setup and usage. They helped my rectify a few minor issues with the battery and charging as well. Really knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have gotten free coverage for my computer with it's purchase included in Best Buy Plus when buying my computer

    I would recommend this to a friend