Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11862 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 125 Showing 2,481-2,500 of 11,862 reviews
  • Rated 5 out of 5 stars

    I Recommend Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend geek squad to anyone and everyone, the squad sets the standard in service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED BY GEEK SQUAD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's laptop didn't want to turn on.I took it to Geek squad and found quick what was the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it was ok I never had to used the service. But, it was there in case I needed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Whenever i had an issue i go to them & problem solved. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop with very simple purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 YEARS PROTECTION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's wise to protect your device. We never know what can happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable support, very helpful and supportive, excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqad is great to have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 3 year Geek Squad for all my devices. You never know when you may need it. We have 3 computers, cellphones, and other devices. I highly recommend this to anyone it can really will help anyone in the long run.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy peasy

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have that protection just incase i need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my laptop, it is a little pricey but worth it because you never know what could happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its peace of mind giving the lenovo chromebook to my grandson and having the protection of the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest feature about 2-Year Accidental Geek Squad Protection is having peace of mind on being able to get my laptop fixed, repaired, or replaced if I have any problems. Geek Squad Protection has followed through on their committment in the past. Here's to the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my laptop messed up. I thought it would be a hassle to get another one. Geek squad tried to fix it and since they couldn’t they replaced it for free. I definitely appreciate and recommend geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad helped me with ALL my laptops or computers! Would always recommend using geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how much I like it yet. Haven’t had the need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use the extended warranty. I have purchased one in the past which I did have to use. I was pleased with the results at that time. I did use my Geek Squad contract to set this computer up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    help with setting my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast service very easy going. helpful and super resourceful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1-Year Accidental Geek Squad Protection plan was added peace of mind for my tech purchase. I felt secure knowing that if anything came up as an issue, I would have accessible help to fix or replace the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance on items

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great service for the items always buy insurance on my items at best buy.

    I would recommend this to a friend