Customer Ratings & Reviews

Learned the hard way when a one year laptop got black screen of death so on this purchase I took out the plan. Hope to not need it!!

bought some peace of mind for our laptop computer. don't have to worry about someone spilling coffee on it because we can easily get it repaired.

The greatest computer I have owned wouldn't ask for nothing better

I used to never add protection to my expensive purchases, but now with almost every purchase over a certain amount I add it. Including the geek squad protection. I used this so much. And saved huge

Always protect your items !! Life happens and unexpected things are always thrown our way

The Best Decision you can take when you buy an electronic is Add this Protection. Never had issues with this service, they are very pleasant to help you and replace your purchase with a new device if they can't fixed. A+

Before purchasing I asked a bunch of my friends and they all told me it was worth it. I purchased it and I'm glad I did. I already came in once to get help with my initial setup for my new laptop.

Very helpful and very timely response. My laptop wasn't holding charge and the keyboard wasn't working properly.

I don’t even know how I’m supposed to review this because I’ve never had to use it

Haven't needed on this particular item, but we pretty much get it with all of our purchases. Always excellent service

I’ve gotten his protection on several computers in the past and it’s always been well worth the money over a period of time you’re going to have an issue and it’s nice to have it already covered by Best Buy.

I haven't had to use this yet but years ago when I did, it was great.

Didn't have to use service yet. And they hadn't called me yet to see if I needed it

I’m glad I purchased the 3 years of additional protection for my laptop because it gives me peace of mind.

I had to use protection plan and I was pleasantly surprised how quick the team worked to either get me a replacement or credit me so I could pick out a replacement. It was a quick swap out for a new one/replacement.

No hassle no struggle no debate I took my bose nc 700 ear phones back and they were replaced in no time great communication timely never expected a warranty to work so well

I have not had to use this yet. I have Geek Squad coverage and I’ve had to use it a few times. The service was great. This accidental protection plan will cover anything that physically happens to my laptop

I purchased the 3-year protection plan for my new ASUS laptop for peace of mind. If I have any issues, the repair is free and if it cannot be repaired, I'll get a brand new laptop. I believe that protections plans are very necessary for all electronics.

I wouldn't buy any electronic without having the piece of mind of a service protection. Best Buy flat out gets it right with the service plan they offer. It is no hassle and requires no drama. Have a problem, then just bring it back and get it replaced case closed.

Geek Squad protection is fantastic, always have great support from geek squad and get my products repaired or replaced through them. They always work with you and I’m a clumsy person always breaking tech.