Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11872 reviews
(11,872 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
online geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed help and got good advice. overall good experience.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Christmas e
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had purchased two laptops for Christmas gifts. I hope my family love them
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Added protection, so i don't have to worry about issues with my laptop
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great "insurance"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope to never have to use it, but have needed to use the Best Buy warranties before. As a result, we buy them whenever feasible as they really help in Florida, the lightening capital of the US...
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fixed my broken laptop without any service fee or any sort of charge since I had the warranty!
I would recommend this to a friendRated 5 out of 5 stars
Great Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a relief knowing that if anything happens to my computer, Best Buy has my l back. Good value for what you potentially get with this service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a have it with a PC purchase most of the time they have problems at least once!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having this is just security knowing if I need it it there, thankfully our products have been amazing and we haven’t had any issues. Best Buy is my go to
I would recommend this to a friendRated 5 out of 5 stars
Resovlnig issues with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This isn't my first protection plan Geek squad has always helped me resolve issues whether by phone or in person without making me , a not very computer savvy person, feel stupid.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop replaced!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spilt honey ice tea all over my surface book 2 keyboard. I normally panic because that would mean I would have to buy another computer. But I was able to get my laptop sent out to get fixed.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
The protection plan helped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very useful when my laptop kept malfunctioning. The laptop eventually packed up but the protection plan made me get a replacement. Anyone buying a laptop from best buy should get one
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best buy and geek squad great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad their awesome they came to fix my tv that still under warranty they couldn't fix it instead they replaced it with new one no question ask im happy
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the service for my laptop but beret had to use them
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
affordable laptop!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable and great laptop. Long battery hold. light and sleek and have everything you need :)
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Hopefully I won’t need it but I’m glad it’s there if need be.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad is always ready to assist.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was excellent. I recommend Best Buy to all of my friends and family.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully I haven't had to use this coverage, but I feel very secure in having it. I'm thankful Best Buy offers this level of security with their products.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Now spill proof
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of course I have to buy the warranty no one is perfect yep I spilled things all the time.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Wont buy without it!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always go for geek squad protection. It is a small price to pay for a great piece of mind.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always available!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always there to answer any of my questions. Love that they are always available!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


