Customer Ratings & Reviews

LOVE their warranty services! Super convenient and cover pretty much everything anyone could ever worry about

Very supportive and professional team. Very satisfying.

We always purchase Geek Squad protection plans, great coverage.

This protection is good to have and they do assist when needed just hope you have a store that the customer service is good. At my store it seemed like with dealing with geek squad they are rushy and your wasting their time!

This accidental protection is amazing, we all drop liquids on our laptops, someone of us even drop their laptop more than once.

I got the geek squad protection for a chrome book for my not so responsible 12 year old this gives me peace of mind that if anything happens to it we can have it repaired

Got this because my grandson is doing everything on it and he loves it

Geek squad has always been wonderful and I honestly buy them on just about all my electronics nowadays

Haven't had to use but once, knock on wood! Hope it stays that way.

Always provide exceptional service, hassle free. This was my thrid laptop purchase.

reading the protection I will be getting, it eases my mind to know I am covered for repairs. Peace of mind it important to me.

I love that fact that I have protection all year round. I will definitely be buying again!!!!!!!!!

The protection plan is tops. No money out of pocket to fix my broken HP ENVY. NO questions asked about damage, No reciept. No problem. Everything covered. I am so glad i bought the protection plan.

I hope I do not have to use this and will update to 5 stars depending on how Geek Squad and Best Buy respond when I activate this protection plan.

Wouldn't buy a laptop from Best Buy with out one. I've more than saved the cost of these.

I am very happy I can receive help when I need it for my new laptop. Makes me feel great to know I can turn to them for assistance I haven't had to use it yet back glad I have the protection

Geek Squad helped me speed up my laptop after I purchased a new router. My older laptop was slow after the install. It previously worked fine. I havent had any complaints about the geek squad service.

So thankful to get GS assistance around the clock. I don't need to worry about any type of problem that may arise. Now I can just call in to get assistance from a qualified GS member. PROBLEM FIXED!!

No questions asked coverage, even if device damage was caused by you in an accidental fashion (e.g. dropping device). Friendly & helpful too!

A great service to have when your warranty runs out. I highly recommend purchasing this when you buy expensive electronic devices.