Customer Ratings & Reviews

I bought this service for my laptop because I thought I may run into issues with my electronics in the future. If you think your product runs into frequent technical issues, definitely recommend buying it.

i love knowing i have protection for 2 years, it helps me a lot.

They are very helpful when it comes to laptops. They have good customer service.

Came in handy. I really didn't think that we would need the protection. During a move the computer was damaged. Thanks to the Geek squad.

Bought this coverage for my last computer. Gave the computer to my son and forgot about the coverage. Brought it in for repair, still under coverage, so we paid $0 for repair. You bet I bought the coverage again for my new computer. Best $$$ spent.

I have purchased Geek Squad Protection before and have used it. It has saved me from high cost repairs and replacements.

For the price paid I think is worth it, better to have it and not need it than need it and not have it

They helped me change and fix my computer they are great

Purchased it just in case and haven't used it yet.

Very happy with this purchase. Excellent clarity of this TV.

Glad I got the 3 year accidental Geek Squad protection. Cost was $79.00. You never know what can happen and with the protection, I'd have to pay more if repairs were needed.

They are the best will not go anywhere else. All on piont with price and knowledge

If your ever in a technical pickle/ call the geek squad!

John gave 250% excellent customer service. He is a dedicated and loyal member to the Best Buy geek department. He should be highly commended for his excellent customer service.

The Greek Squad is superb in service. I recommend purchasing at least a 1 yr warranty.

Really good service they repair or exchange devices if needed. Just expensive

Wonderful and very detailed work. Friendly service and helpful answers to my questions

Haven't needed it, but thankful I have it! Would definitely purchase again

This was purchased for a friend. She needed a new laptop and protection and geek squad is the best out there in my opinion.

The agent did great job and explained everything n helped me to get the insurance needed He was so helpful