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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11872 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 11,872 reviews
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this three times and let me just tell you. They help with everything! And always answered all my questions and were soooo nice and pleasant. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Place ALot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All Of The Employees R Really Friendly & Nice 2 Me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy something nice, you need to protect it. A bit expensive, but can be worth it with a disaster, like a dropped laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good investment to protect your new shiny laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to comfortably take my laptop out without needing to worry about damages as it’s protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had previous experience with the GEEK SQAD and will use them always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2yr Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2-Year Accidental Geek Squad Protection is a great investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very educated on computer and program!! Feel vey safe with my purchase having them on board to help with my tech!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly made a solution of my doubts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always 24/7 available and they always try to help you with any concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College computer needs to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is away at college and we needed assurance that she would always be able to get her work done since everything is on a computer now.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Amy. Thanks for taking time to share this with us! We're privileged to be able to help both you and your daughter while she's away at college. You know where to find us!

  • Rated 5 out of 5 stars

    I LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Chromebook. Just as good as a full laptop. I purchase all my appliances from Best Buy because I'm assured a quality product and great service when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad accident program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get insurance with my items from Best Buy. Has always paid off and then worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use this yet but its a good thing to have.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps me rest easy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have that reassurance that even if something goes wrong, youll get your money back. only draw back is it wont make up for any money that you saved on an ongoing deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mandatory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my teenage son, so it was mandatory that we get the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is appreciated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on the Geek Squad to answer any questions I have about my devices. They are extremely knowledgeable, patient, and explain things so I can understand things. Being able to make appointments online is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reassuring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the geek squad for protection, Now I can rest knowing that I made the right decision owning my new laptop. Reassurance investing in protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best deal on the planet. It has relived me of all worries of having any problems. These guys work magic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors the warranty without questions asked. My son had an ASUS gaming computer that had a problem with the battery. They were not able to fix computer so they refunded the total amount we paid so he could purchase a new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection give you a piece of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad protection gives you a great piece of mind

    I would recommend this to a friend