Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11874 reviews
(11,874 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Total tech is perfect for people who drop computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank heaven I have this. I am all fumble thumbs and this membership has saved me wads of cash.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Repair service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My lab top broke and it was replaced for value that was paid. If the floor value is more than what you paid then they just give you back what you paid.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Soddered ram!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it has a 8gb ram soddered on which really sucks. That is the main and only bad thing I can see if the one I received. Which they didn't sodered the rams on. That way you can get higher dual channel rams
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Enjoy having protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is not a significant purchase that I will turn down an extended protection from Best Buy. They stand behind my purchases and provide "peace of mind" dealing with an accidental situation.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad support is great! I always buy their plans and they have been great! Hopefully I won't have to use them, but if I do I feel confident that they won't fail me.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad saves the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has helped in a variety of computer challenges and breakdowns. Helpful to have coverage up front.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A MUST HAVE for a college laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within 30 days of purchase my college student spilled water in her backpack and fried the laptop. She took it to Best Buy and within one week Best Buy replaced the laptop with the identical product. A real lifesaver for my college freshman!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Comfort to Have Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it for this product but it's a comfort to have it in case something goes wrong in the first couple years of ownership. Have used Geek Squad in the past and they've been very helpful.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gamers laptop and geek squad deals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome deal and great place to shop for the best deals.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not go without having geek squad service on my laptop at all. IF there are problems just go to website and live chat with someone who can remote over and help fix the situation
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installation Was Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind knowing I can call, and get results over the phone, or in home service without the hassle.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, price is okay for the years that come with.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Must Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase this protection especially with computers, TV or game consoles. The protection makes it so easy to replace your items when something goes wrong. In a household of 7 something is about to go wrong. It’s my lifesaver.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s the best investment I’ve mase in a while. Larger screen has excellent view and love the photo recognition feature.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fixed my laptop. Replaced the broken screen. God Bless the Geek Squad. They are truly the best!!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I so love the security of having protection. Given the amount of work I have to complete using my electronics and how much I travel, the protection plans are so needed!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Make sure to get one of these when buying a laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Make sure you get this when buying a laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These warranty really does come in handy if anything were to ever happen to your laptop, havent used it on my new laptop but I have used it before on a different product and they gave me a replacement.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Gret purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great they gave me no issues with giving me credit for a item that couldn't be fixed
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad get it and forget it!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best service to buy but hoping you never have to use them!! Glad to know they are there if needes
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


